ringvoltage
Vendor
I have a R11 system with 9608 phones connecting over VPN to a fortigate firewall. Something interesting is happening and I am not sure how to troubleshoot.
The VPN tunnels get build, the phone connects and can make calls etc.
What is interesting is when you add a second VPN phone to the mix connected to the same LAN as the first VPN phone.
The second phone's button display gets garbled and when it reboots it assumes the identity of the first connected VPN phone so both phones have the extension/user setup.
-There are separate VPN logins for each phone user.
-There are separate user logins to the phone system for each phone.
-The phones work normally when connected one at a time.
-The fortinet shows each dial connection separately in its monitor view - so I believe the tunnels to be separate.
Anyone have ideas? Could it be that VPN is assigning the same IP addresses to the remote phone and that is confusing IPO? If so, does anyone know how to assign a static IP address to the VPN Connection on a 9608?
Also can anyone tell me how to view the vpn details from the phone - avaya key. It asks for a password. Craft and the user login don't work.
The VPN tunnels get build, the phone connects and can make calls etc.
What is interesting is when you add a second VPN phone to the mix connected to the same LAN as the first VPN phone.
The second phone's button display gets garbled and when it reboots it assumes the identity of the first connected VPN phone so both phones have the extension/user setup.
-There are separate VPN logins for each phone user.
-There are separate user logins to the phone system for each phone.
-The phones work normally when connected one at a time.
-The fortinet shows each dial connection separately in its monitor view - so I believe the tunnels to be separate.
Anyone have ideas? Could it be that VPN is assigning the same IP addresses to the remote phone and that is confusing IPO? If so, does anyone know how to assign a static IP address to the VPN Connection on a 9608?
Also can anyone tell me how to view the vpn details from the phone - avaya key. It asks for a password. Craft and the user login don't work.