Hi there,
think I know the answer - NO, you can't do it - but even so, I will ask the question.
Got 9601SIP phones with some CM features... like call pick-up.
I use to use pickup alerting, both, so when the call reach the pickup stations, they have a distinctive ring and the MWI flash.
But....got a manager than dont like the "tomb silence" of the office been disturbed by multiples phones ringing.
So, now the phones dont ring. Since pick-up key is the "second page of the 9601" now the users complain...and want to have the
call pickup in the second phone key (remember is a 9601)
I try different combinations ... none of them seems to works for me.
Basically, want to have at least 3xcall appearance (two simultaneous calls)and callpickup.
When I check the phones, doesnt matter what I have in the form, the first two lines are always call-appr and you need to go to the second page to get the call pick up.
so, question is,
how do I get the "non-phone" features in the 9601SIP phone ie, first line in display the extension, second line call pickup?
regards,
think I know the answer - NO, you can't do it - but even so, I will ask the question.
Got 9601SIP phones with some CM features... like call pick-up.
I use to use pickup alerting, both, so when the call reach the pickup stations, they have a distinctive ring and the MWI flash.
But....got a manager than dont like the "tomb silence" of the office been disturbed by multiples phones ringing.
So, now the phones dont ring. Since pick-up key is the "second page of the 9601" now the users complain...and want to have the
call pickup in the second phone key (remember is a 9601)
I try different combinations ... none of them seems to works for me.
Basically, want to have at least 3xcall appearance (two simultaneous calls)and callpickup.
When I check the phones, doesnt matter what I have in the form, the first two lines are always call-appr and you need to go to the second page to get the call pick up.
so, question is,
how do I get the "non-phone" features in the 9601SIP phone ie, first line in display the extension, second line call pickup?
regards,