9504 Phone won't display name

[vpmol]

Has anyone had issues with the 9504 phone displaying the user name instead of just the extension number?

 

[hairlessupportmonkey]

What version of IP Office software?

In rel 9 you can set those phone features from the TUI option.

ACSS - SME
General Geek

 

[smokinjoe2938]

older versions done through the phone options

ACSS-SME,ACSS Avaya Aura Session Manager and System Manager,ACSS Avaya Scopia Solution,ACSS Avaya one-X UC Soft Clients,ACSS Avaya Session Border Controller, ACSS Avaya Aura Messaging,
ACSS Avaya Aura Call Center Elite, ACSS Avaya Aura CM and CM Messaging,ACIS Avaya Aura CM and CM Messaging, ACIS SME, ACIS Avaya CM 5.2.1

 

[vpmol]

9.0 the latest release

 

[vpmol]

The display name preferences in the TUI is only for 1400 series.

 

[hairlessupportmonkey]

TUI


This page is used to configure system wide telephony user interface (TUI) options. (Release 9.0)



Usability

· Mergeable: tick These settings are mergeable.



Configuration Settings

· Default Phone Display Options

Use these settings to define the default phone display when feature menus are disabled. Note that for new users, the default phone display options are set to the system default values.

Feature menus can be disabled in one of two ways.

· On System | Telephony | TUI, set the Features Menu to off.
On User | Telephony | TUI, set the User Setting to Same as System.

· On User | Telephony | TUI, set the User Setting to Custom and set the Features Menu to off.

Phone Type
Variable
Description

· 1400

· 1600
Display Name Preference
Defines the default value of the User’s Features > Phone User > Phone Screen Settings > Display Name setting.

Default = Off

When enabled, displays the user name.

· 9500

· 9608

· 9611
Column View Preference
Defines the default value of the User’s Features > Phone User > Phone Screen Settings > Display Mode setting.

Default = Dual

Column view can be Single or Dual.

· 9621

· 9641
Quick Touch Panel Lines
Defines the default value of the User’s Features > Phone User > Phone Screen Settings > Quick Touch Lines setting.

Default = Optimize

Sets the Quick Touch Panel number. The options are 1, 2, and Optimize. When set to Optimize:

· 9621 = 1

· 9641 = 2


· Time Format: Default = Locale Defined.
Set the system time format display. The default time format is defined by the Locale setting. You can override the default and set the time format to a 12- hour or 24-hour clock.

· Features Menu Controls

· Features Menu: Default = On
When set to off, TUI feature menus are not available.
When set to on, you can select to turn individual feature menus off or on. The following feature menus are listed:

· Basic Call Functions (Transfer to Mobile, Pickup, Park)

· Advanced Call Functions (Do Not Disturb, DNS Exceptions, Account Code)

· Forwarding

· Hot Desk Functions

· Passcode Change

· Phone Lock

· Self Administration

· Voicemail Controls

For information on telephony features, see the IP Office Product Description.



ACSS - SME
General Geek