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9504 and incoming call tags

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jesears

jesears

Technical User
Feb 18, 2009
166
US
Will the 9504 not display the caller ID number and the tag at the same time? SW 8.0.44 and the CLID works without the tag.
 
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Does it show up if you hit the down arrow key? These phones only have a 2 line display.

ACIS
ACSS
APSS
CompTIA Convergence+
CCNA
CCVP
I'm also ShoreTel certified :(
 
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Thanks for the reply. No you don't have to do that. I figured it out. All you have to do is hit the details button when the call is ringing. I should have figured that out before I posted! oh well live and learn!
 
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