I have an stk 9310 library. Once in awhile hand 1 fails on a get. I have replaced the following parts. Grippers latest level part number,hand,turn table,flex guide cable. The only thing i haven't changed is the PLS card. Has anyone seen the PLS card cause this problem. Any input would be appreciated. Thanks in advance
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9310 Get Problem
- Thread starter pollul
- Start date
Hello Pollul,
You're having lots of fun with this 9310! You are unfortunate because the bits you have replaced would have fixed this problem 95 times out of a 100 by now. I would swap the PLS with the other side, and also the complete hand-1 with the one on side 0 and see if the fault moves to the other side. Do you know if hand-1 actually reaches out and grabs the cartridge? or does it just look at the cartridge, bobble about and fail. Also, is the customer using HSC? If so, copy and paste all the SLS messages that occur at the time and I will look at them.
You're having lots of fun with this 9310! You are unfortunate because the bits you have replaced would have fixed this problem 95 times out of a 100 by now. I would swap the PLS with the other side, and also the complete hand-1 with the one on side 0 and see if the fault moves to the other side. Do you know if hand-1 actually reaches out and grabs the cartridge? or does it just look at the cartridge, bobble about and fail. Also, is the customer using HSC? If so, copy and paste all the SLS messages that occur at the time and I will look at them.
- Thread starter
- #3
When the hand reaches for a cartridge is when it fails on a get never on a put. Here is the SLS information. Thanks Again
2006059 15:30:08.28 SLS0 00000090 *.SLS0669A ACS 00 LSM 1 not ready (4)
2006059 15:30:08.45 SLS0 00000090 .SLS0662I LMU Response error - 00,0B1,18,00
2006059 15:30:08.46 SLS0 00000090 .SLS0698I Req ACS 00 SEQ 03/609 REQ B Mount VOL M00118 SRC
01/08:12:00 CEL TGT 01/03:07:00 DRV 4497
2006059 15:30:08.46 SLS0 00000090 .SLS0699I Response ACS 00 SEQ 03/609 ERR 07/10 Bad Get
Ret'd To Src LSM 01
2006059 15:30:08.46 SLS0 00000090 *.SLS0120E Mount of M00118 on drive 4497 - LMU error 65156515 ACS 00
2006059 15:30:08.28 SLS0 00000090 *.SLS0669A ACS 00 LSM 1 not ready (4)
2006059 15:30:08.45 SLS0 00000090 .SLS0662I LMU Response error - 00,0B1,18,00
2006059 15:30:08.46 SLS0 00000090 .SLS0698I Req ACS 00 SEQ 03/609 REQ B Mount VOL M00118 SRC
01/08:12:00 CEL TGT 01/03:07:00 DRV 4497
2006059 15:30:08.46 SLS0 00000090 .SLS0699I Response ACS 00 SEQ 03/609 ERR 07/10 Bad Get
Ret'd To Src LSM 01
2006059 15:30:08.46 SLS0 00000090 *.SLS0120E Mount of M00118 on drive 4497 - LMU error 65156515 ACS 00
- Thread starter
- #4
- Thread starter
- #5
The messages say:
At 15:30 LSM-1 went not ready due to condition 4 which is mechanism failure. This must be because either (a) Hand-0 was already INOP or (b) hand-1 got jammed taking out the cartridge or a hand sensor indicates reach unsafe or similar. The cartridge M00118 was being picked from exterior panel 8. Error 07/10 bad get occurred and the cartridge was returned to its home slot.
The PLS is a possible, but it is normally a hand problem, which you have replaced. Is it possible you have fitted a bad hand? While you wait to see if this is fixed or moved to hand-0 I would get the customer to pull of the logs for previous occurrences and see if there is any patterns. i.e. always on wall 8, always hand-1. Does SLS0665E occur with FSC 2113? This would indicate hand-0 is being lost, which explains why losing hand-1 is making the LSM drop ready.
PS When you replaced hand-1 did you use part number 308747806 or higher? Lower part numbers are not 9840 or 9940 compatible.
By the way, is this the same LSM that was doing the theta sweeps you mentioned on a previous post?
As far as I can tell you have the latest version PLS.
At 15:30 LSM-1 went not ready due to condition 4 which is mechanism failure. This must be because either (a) Hand-0 was already INOP or (b) hand-1 got jammed taking out the cartridge or a hand sensor indicates reach unsafe or similar. The cartridge M00118 was being picked from exterior panel 8. Error 07/10 bad get occurred and the cartridge was returned to its home slot.
The PLS is a possible, but it is normally a hand problem, which you have replaced. Is it possible you have fitted a bad hand? While you wait to see if this is fixed or moved to hand-0 I would get the customer to pull of the logs for previous occurrences and see if there is any patterns. i.e. always on wall 8, always hand-1. Does SLS0665E occur with FSC 2113? This would indicate hand-0 is being lost, which explains why losing hand-1 is making the LSM drop ready.
PS When you replaced hand-1 did you use part number 308747806 or higher? Lower part numbers are not 9840 or 9940 compatible.
By the way, is this the same LSM that was doing the theta sweeps you mentioned on a previous post?
As far as I can tell you have the latest version PLS.
- Thread starter
- #7
It's never on the same panel or cartridge. yes the hand is up level version. I haven't seen the sweeps again maybe they will do a magic act and disappear. I think you said it best i'm having lots of FUN. Hopefully by changing the PLS the problem will move. If not i'm going to try a hand. Thanks i will let you know.
- Thread starter
- #8
Well i'm back to having fun again. Nothing personal but i was hoping i wouldn't be talking to you again. Anyway here is what happened today. A 9940 cart got stuck in hand 1, on a get. When i went to get the cart out of the hand it was a qauter of the way out of the cell. I decided to try and push the cart into the hand but it would't go. But when i released the gripper it then retracted back in. I swapped hand 1 to hand 0 to make sure its not a hand because as you said before i'm having lots of FUN.
- Thread starter
- #10
nunney,
Is maintenance on? Anything in the LMU logs?
Your post was 5 days ago so I presume your 9310 is fixed now. Just thought I would mention that I've seen some really weird and strange get/put problems fixed by replacing the LX card in the LCU. If you catch the problem on the monitor it looks like the hand has had a few drinks. It visits the panel alignment cell to get its bearings and then works OK for a while.
If the machine started life as a 4410 it had all the robotics and some LCU cards replaced when it became a 9310. However the LX was not part of the upgrade and some of them are getting quite ancient now.
Is maintenance on? Anything in the LMU logs?
Your post was 5 days ago so I presume your 9310 is fixed now. Just thought I would mention that I've seen some really weird and strange get/put problems fixed by replacing the LX card in the LCU. If you catch the problem on the monitor it looks like the hand has had a few drinks. It visits the panel alignment cell to get its bearings and then works OK for a while.
If the machine started life as a 4410 it had all the robotics and some LCU cards replaced when it became a 9310. However the LX was not part of the upgrade and some of them are getting quite ancient now.
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