911 Using ELINS

[rain78]

So my customer purchased this Red Sky hosted solution for E911. Seemed to be pretty straight forward setup but for some reason when I test 911 the DID station shows instead of the ELIN I have setup. I am pasting info below your help is much appreciated!

KEY 00 SCR 3478 2 MARP
CPND
NAME VACANT 01Z09
XPLN 20
DISPLAY_FMT FIRST,LAST


REQ: prt
TYPE: clid
CUST 0
SIZE 256
RNGE

INTL

ENTRY 0
HNTN 630
ESA_HLCL 655
ESA_INHN NO
ESA_APDN YES
HLCL 655
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 1
HNTN 630
ESA_HLCL 455
ESA_INHN NO
ESA_APDN YES
HLCL 455
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 2
HNTN 630
ESA_HLCL 3823127
ESA_INHN YES
ESA_APDN NO
HLCL 382
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 3
HNTN 630
ESA_HLCL 6306555800
ESA_INHN NO
ESA_APDN YES
HLCL 6306555800
DIDN NO
HLOC
LSC
CLASS_FMT DN

ENTRY 11
HNTN 630
ESA_HLCL 382
ESA_INHN YES
ESA_APDN YES
HLCL 382
DIDN YES
HLOC
LSC
CLASS_FMT DN



=> p erl
_____________________________________________________________________________________________________________
| ERL |State| Site Name | Location Desc |RT#|RLI|AC |Prepend Digits | Static ELIN | OSDN |
|-----+-----+--------------------+--------------------+---+---+---+---------------+----------------+--------|
| 1| ENL |WESTMONT |SUITE 100 | | 92| | | 6303823127| |
|-----+-----+--------------------+--------------------+---+---+---+---------------+----------------+--------|
| 2| ENL |WESTMONT |SUITE 500 | | 92| | | 6303823128| |
+-----------------------------------------------------------------------------------------------------------+
Total number of ERLs = 2

REQ prt
TYPE eSCH0600
TYPE esa
CUST 0

CUST 0

ENTR 0
ESDN 911
RLI 91
DDGT 911
MISDIAL_PREVENTION YES
MISDIAL_DELAY 2
ALOW_LASTDIG_REPEAT YES
DFCL
OSDN
VOLO_COUNT 0

 

[rain78]

Anyone?

 

[bignose21]

For IP sets the ECL value assiged to the TN is compaired to the one supplied by LIS or and external Discovery Manager, if these values match the set is considered to be at its home location and as long as ESA Values are assigned in the LD 15 CLID Tables they will be used.

If no ESA values are set in the CLID table or the ECL values did not match or the ECL of the Set TN is 0 then the set would be considered not at its home location and the choice would be to use the CLID supplied by Dynamic ELIN.

If there is no Dynamic ELIN the next choice is Static ELIN.

If there is no Static ELIN the next choice is ESA static DFCL.

For a video that tells you the in and outs of this look on UTube for Nortel or Avaya ESA and there is a video specificaly for CLID called "E911 Advanced ESA Caller ID".

 

[rain78]

Thanks bignose yeah i watched those videos already a few times and I dont have an ECL value set or ESA values and no Dynamic ELINS configured so it should be using the ERLs like i want however its showing its own DID when dialing 911.

 

[bignose21]

When you say you don't have an ECL is it set at nothing or does it have 0 against it? I think if you have 0 against it or just remove the entries against ESA_HLCL, ESA_INHN and ESA_APDN in the CLID then the ERL static ELIN should show.

 

[rain78]

I have nothing set in the ECL are you saying I should set it to 0? I have akready removed the ESA entries in the CLID.

 

[bignose21]

yes if you set it to 0 it should always skip through to Dynamic ELIN the down the chain Static ELIN then ESA

 

[rain78]

ok i will give that a try thanks!

 

[rain78]

Bignose

I changed the ECL to 0 and it didn't make a difference still showing the DID when I dial 911.

 

[bignose21]

if you do a "locrpt dn xxxxx" on the set dn what does it give as a location

 

[rain78]

Here is what it shows on locrpt



=> locrpt dn 3721
____________________________________________________________________________________________________________________________
| | Prime | | | | | | | Location |MAN ND |
| TN | DN | Type |State| HWID | Signaling IP | ERL | ECL | Description |UPD UPD|
|-----------+-------+--------+-----+---------------------+------------------------+-----+-----+--------------------+---+---|
|100 0 2 8 | 3721|1140 |REG |18001ecaff9cb66625 |10.8.46.37:5000 | 1| 0|SUITE 100 |YES|NO |
|--------------------------------------------------------------------------------------------------------------------------|
Total number of entries = 1

 

[bignose21]

So it is still sending 630 382 3721 and your CLID Entry is

ENTRY 2
HNTN 630
ESA_HLCL
ESA_INHN YES
ESA_APDN NO
HLCL 382
DIDN YES
HLOC LSC
CLASS_FMT DN

If so i am a bit stumped.

 

[rain78]

Bignose yes this is what it is.


ENTRY 2
HNTN 630
ESA_HLCL
ESA_INHN YES
ESA_APDN NO
HLCL 382
DIDN YES
HLOC
LSC
CLASS_FMT DN