911 solution 2

[jlivezey1999]

http://www.ghtrout.com/ghtrout/files/911_misdials.html

I have implemented the above solution to help reduce the frequency of misdialed 911 calls, but we still have way to many of them. I want to move back to my original solution of changing the access to 8 instead of 9. The only problem is that I can't dial "911" anymore. Is there a way I can do this?

Thanks,

JL

 

[acewarlock]

Add 911 as a SPN.

 

[jlivezey1999]

911 is already a SPN but when 9 is dialed I get the fast busy signal. Here is how I built the SPN just to make sure I did it right:

LD 90
REQ NEW
CUST 0
FEAT NET
TRAN AC1
SPN

SPN 911
FLEN 3
RLI 0
SDRR DENY
DENY 0
DENY 1
DENY 2
DENY 3
DENY 4
DENY 5
DENY 6
DENY 7
DENY 8
DENY 9
DENY
SDRR
ITIE

Thanks,

JL

 

[acewarlock]

In LD 20 do
REQ PRT
TYPE DNB
CUST 0
DN 9

 

[jlivezey1999]

DN 9
DATE
PAGE
DES

DN 9
TYPE NARS
NTBL AC1


NACT

Keep in mind that 9 right now is my access code. I want to move to 8, but I when I did I lost the functionality to dial "911" only.

Thanks,

JL

 

[acewarlock]

How did you change to 8? and did you then add SPN 911?

 

[acewarlock]

When I'm tring to make major changes like this in my systems, I creat a new CUSTOMER and do all my testing there.
Print your packages in

LD 22
REQ PRT
TYPE PKG

If you have REQ prt
TYPE pkg
CUST 2

You can creat a new cust to test cahages in.

 

[jlivezey1999]

I changed to 8 by going into LD 86 and changing the AC1 to 8 instead of 9. I had to change it back due to the fact I couldn't dial "911". I changed the SPN 911 after I made the change to my access code using the fix that ghtrout provided.

Below is all the output from the two SPNs responsible for 11 and 911. I also included the RLI information for them and the DMI.

I am probably messing it up when adding the SPN for 911...

please let me know,

JL

****** SPN PRINTOUT *****

LD 90

MEM AVAIL: (U/P): 2366310 USED U P: 578657 102456 TOT: 3047423
DISK RECS AVAIL: 640
REQ PRT
CUST 0
FEAT NET
TRAN AC1
TYPE SPN

SPN 11

SPN 11
FLEN 3
ITOH NO
RLI 9
DENY 0
DENY 1
DENY 2
DENY 3
DENY 4
DENY 5
DENY 6
DENY 7
DENY 8
DENY 9
SDRR DENY CODES = 10
ITEI NONE

MEM AVAIL: (U/P): 2366310 USED U P: 578657 102456 TOT: 3047423
DISK RECS AVAIL: 640
REQ PRT

CUST 0
FEAT NET
TRAN AC1
TYPE SPN

SPN 911

SPN 911
FLEN 4
ITOH NO
RLI 0
DENY 0
DENY 1
DENY 2
DENY 3
DENY 4
DENY 5
DENY 6
DENY 7
DENY 8
DENY 9
SDRR DENY CODES = 10
ITEI NONE

***** RLI PRINTOUT *****

LD 86

MEM AVAIL: (U/P): 2366310 USED U P: 578657 102456 TOT: 3047423
DISK RECS AVAIL: 640
REQ PRT
CUST 0
FEAT RLB
RLI 9


RLI 9
ENTR 0
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 9
FCI 0
FSNI 0
SBOC NRR
IDBB DBA
IOHQ NO
OHQ NO
CBQ NO

ISET 0
NALT 5
MFRL 0
OVLL 0


MEM AVAIL: (U/P): 2366310 USED U P: 578657 102456 TOT: 3047423
DISK RECS AVAIL: 640
REQ PRT
CUST 0
FEAT RLB
RLI 0

RLI 0
ENTR 0
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 11
FCI 0
FSNI 0
SBOC NRR
IDBB DBA
IOHQ NO
OHQ NO
CBQ NO

ISET 0
NALT 5
MFRL 0
OVLL 0

***** DMI PRINTOUT *****

MEM AVAIL: (U/P): 2366310 USED U P: 578657 102456 TOT: 3047423
DISK RECS AVAIL: 640
REQ PRT
CUST 0
FEAT DGT
DMI 11

DMI 11
DEL 0
ISPN NO
CTYP NPA

MEM AVAIL: (U/P): 2366310 USED U P: 578657 102456 TOT: 3047423
DISK RECS AVAIL: 640
REQ PRT
CUST 0
FEAT DGT
DMI 9

DMI 9
DEL 0
ISPN NO
INST 9
CTYP NPA

 

[jlivezey1999]

I do have the Cust 2 option when I did the PKG print from ld 22. Is it really hard to create a new customer and is there a way to check and see if one has already been created?

Thanks,

JL

 

[bigindian65]

If you are going to get back to normal, you have to smoke those deny codes on that 911 SPN.

 

[jlivezey1999]

I am back to the original setup now and I have recreated both SPNs. I implemented ghrout's changes when I couldn't dial 911 hoping that would help my fat fingered teachers, but they still screw up to much for my liking.

If I switch back to 8 do I have to recreate the SPNs for 11 and 911? Both worked except I wanted to dial just 911 and not 8911. Does this make sense?

I could be explaining this completely wrong.

Thanks,

JL

 

[Reusser]

If you have Rls 3.0 or higher you could setup ESA in LD 24

Or

after you change AC1 to 8 and enter all the way through

change ESN again and add 9 to AC2
Enter 11 as a SPN to same RLI you built above with DMI to insert 9

 

[jlivezey1999]

@Reusser

That is a great idea and probably the solution I am looking for. Adding 9 to AC2 wouldn't be hard and building the SPN should work.

@acewarlock

how do you create a new user or check to see if a second user already exists? If one does exist we don't use it but the tech before might have set it up for testing.

Thanks everyone for your help!!!

JL