This may sound strange, but the local police are supposedly receiving calls from our facility. The calls are showing up as being from one of our DIDs. When this first started happening, the particular DID in question was unassigned. I assigned it hoping that would solve the problem. It did not.
This continues to happen. The police are calling back that number and getting upset that it keeps showing up on their caller id as calling them.
Our vendor says it is AT&T where the problem is ocurring - somewhere in their database.
I am assuming that this one DIDs is showing up to the police as one of our trunk lines?
I'm really confused. Any help most appreciated!!
This continues to happen. The police are calling back that number and getting upset that it keeps showing up on their caller id as calling them.
Our vendor says it is AT&T where the problem is ocurring - somewhere in their database.
I am assuming that this one DIDs is showing up to the police as one of our trunk lines?
I'm really confused. Any help most appreciated!!