911 pbx setup

[skinnypuppy56]

I have definity g3 older software, trying to figure out what my 911 calls go out on? i have read some posts and see some decent info but I'm a flintstone in regard to setup and flow of 911 and don't want to cause myself any issues. we are going to disco some pots lines.

JM

 

[4merAvaya]

Try 'list ars route 911#'. That should show you which Route Pattern the call will take. From there do 'display route-pattern x' using the route pattern from the first step. 911 service has to be routed out over local trunks.

Kevin

 

[skinnypuppy56]

ok, so it looks like it goes out over trunk group 1 and 2. i guess i can do a trace on my station and see what comes back? it's funny , i should test 911 and 9911 to see what they both do.