911 on cdr?

[gbriggs]

I have opt 11 rel 23. useing mdr 2000. I am able to collect all outgoing calls but 911. any ideas?

 

[GHTROUT]

Are you trying to track down 911 misdials, which are less than the minimum call duration you have specified in the CDR software? eliminate the minimum call duration rule.

Or - Are 911 calls going out a different route that might not have CDR=YES; OAL=YES

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[gbriggs]

It's got to be the route. I am able to get all other outbound calls. Ho can I see and change my 911 route?

 

[gbriggs]

REQ: prt
TYPE: rdb
CUST 0
ROUT
ACOD

TYPE RDB
CUST 00
DMOD
ROUT 0
DES 2WAY COT
TKTP COT
PRIV NO
SAT NO
RCLS EXT
DTRK NO
ISDN NO
PTYP ACO
AUTO YES
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 1900
CPP NO
TARG 01
CLEN 1
BILN NO
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
CRD 512
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ORG
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DRNG NO
CDR YES
INC NO
LAST NO
QREC NO
OAL YES
AIA YES
OAN YES
OPD NO
NATL YES
MUS NO
MR NO
MANO NO
EQAR NO
OHQ NO


PAGE 002

OHQT 00
TTBL 0
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR NO

TYPE RDB
CUST 00
DMOD
ROUT 1
DES 911 LSR1
TKTP COT
PRIV NO
SAT NO
RCLS EXT
DTRK NO
ISDN NO
PTYP ACO
AUTO NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 1901
CPP NO
TARG 01
CLEN 1
BILN NO
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
CRD 512
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ORG
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DRNG NO
CDR YES
INC NO
LAST NO
QREC NO


PAGE 003

OAL YES
AIA YES
OAN YES
OPD NO
NATL YES
MUS NO
MR NO
MANO NO
EQAR NO
OHQ NO
OHQT 00
TTBL 0
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR NO

TYPE RDB
CUST 00
DMOD
ROUT 8
DES PAGING
TKTP WAT
SAT NO
RCLS EXT
DTRK NO
ISDN NO
PTYP ACO
AUTO NO
DNIS NO
ICOG OGT
SRCH LIN
STEP 1
ACOD 1908
CPP NO
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ORG
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31


PAGE 004

ILLR 02 02
CDR NO
MUS NO
MANO NO
EQAR NO
OHQ NO
OHQT 00
TTBL 0
OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR NO

TYPE RDB
CUST 00
DMOD
ROUT 16
DES ADMIN
TKTP TIE
ESN NO
CNVT NO
SAT NO
RCLS EXT
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC SL1
PNI 00001
NCNA YES
NCRD YES
TRO YES
CHTY BCH
CTYP UKWN
INAC NO
ISAR NO
DAPC NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 1916
TCPP NO
TARG 01
CLEN 1
BILN NO
OABS
INST
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112


PAGE 005

DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096
TFD 0
DRNG NO
CDR YES
INC NO
LAST NO
QREC NO
OAL YES
AIA YES
OAN YES
OPD NO
NATL YES
MUS NO
EQAR NO
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR NO


REQ:

 

[GHTROUT]

It's not the route. All the routes you printed have CDR turned on. I suspect it's the call duration, which you specify in the CDR PC application, not the PBX.

[©] GHTROUT.com [⇔] Resources for Nortel Meridian/CS1000 System Administrators - You Can Hire Me Too

 

[johnpoole]

to find which route 911 takes, ld 90 prt spn 911, that will give you the rli, ld 86 to prt the rlb entry 0 will give you the primary rdb for that call.. what are you using for cdr data.. the mdr 2000 buffers the data, or you looking at raw data? search the raw data for 911.. is your cdr set up to capture local calls? do all your stations have cls icda?

a lot of places for that to break

john poole
bellsouth business
columbia,sc