911 Notification

[jpk0104]

I have a customer that has a definity switch. i am new to the switch.
The customer wants an analog extension to be notified when someone dials 911.
Can this be done on this switch. i have looked around, and there is a crisis button, but no alering of the extension number and line number.

Can anyone help?

 

[AvayaTier3]

Hardware platform? Definity / CM software version?

You can only alert and send information to console or digital phone with a display. That leaves out analog.

Check this tread for information on 911 and crss-alert

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[jpk0104]

Thanks for the info. i dont have the other info yet, i am not onsite yet