911 issue. 4

[jebloome]

I would like to set up our 911 calls to force a 9,911 when calling the emergency number. we have a lot of false calls from the phone center due to the fact that you only have to dial 911 instead of 9,911. The 911 is set up as a AC1,SPN in ld 90. Do I just remove the SPN for 911 calls to force the switch to accept 9,911 instead of just 911?

 

[Spirit1]

JSTY,
You posted that you had a solution for erroneously calling 911.
We have a maintenance contract with SBC and they tell me there is no way to correct this. I told about SPN11 and LD90 but they are not giving me an answer. So I would like in detail what can be changed.
Thanks!

 

[johnpoole]

first build a dmi in ld 86

 LD 86
ESN000

MEM AVAIL: (U/P): 11736826    USED U P: 2927359 671238    TOT: 15335423
DISK SPACE NEEDED: 1154 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1  (PROJECTED LD43 - BKO)
REQ  PRT
CUST 0
FEAT DGT
DMI  1


DMI  1
DEL  2
INST 9xxx xxxx
CTYP UKWN

then in ld 86 build a rlb that sends the call to your local rdb.. the number for the insert needs to be an internal number, usually security.

REQ  prt
CUST 0
FEAT rlb
RLI  1

RLI  1
ENTR 0
LTER NO
ROUT 3
TOD  0 ON  1 ON  2 ON  3 ON
     4 ON  5 ON  6 ON  7 ON
VNS  NO
CNV  NO
EXP  NO
FRL  3
[b]DMI  1[/b]
FCI  0
FSNI 0
SBOC NRR
IDBB DBD
IOHQ NO
OHQ  NO
CBQ  YES

ISET 0
NALT 5
MFRL 3
OVLL 0

then go to go and add spn 11 pointed to the new rlb

MEM AVAIL: (U/P): 11736825    USED U P: 2927359 671239    TOT: 15335423
DISK SPACE NEEDED: 1154 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1  (PROJECTED LD43 - BKO)
REQ  new
CUST 0
FEAT net
TRAN ac1
TYPE spn
[code]    
MEM AVAIL: (U/P): 11736825    USED U P: 2927359 671239    TOT: 15335423
DISK SPACE NEEDED: 1154 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1  (PROJECTED LD43 - BKO)
REQ  new
CUST 0
FEAT net
TRAN ac1
TYPE spn
[b]SPN  11[/b]
FLEN 0
INPL NO
[b]RLI  1[/b]
SDRR NONE
ITEI NONE

this see's the dialed digits 11 after the ac1 of 9.. i dial 911, 9 sends the call to ld 90, the spn table sends the call to ld 86, rlb 1, that calls dgt 1 which delets the 11, picks a trunk group and send xxx xxxx, a dialable number to the network.. that is the best way i have found.

john poole
bellsouth business
columbia,sc