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911 broken in LCR

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chipig

Technical User
Nov 8, 2007
205
CA
I have a IPS with 911 not working anymore. It all happens since we removed route 14 which was connected to a PRI from our system or maybe something I Did in LCR.
I only modified LCR group 3 for internal calls and 911 is in LCR group 0.

Here's what I got from MOC:

8A4005>911:WRONG-
855>911:03-

Even if I try to assign a new route pattern,it gives me an error:

8A4005>911:WRONG-002
DIGIT ERROR

Do I have deleted something by mistake in 8A4007 or it has something to do with the old missing route.All other calls are going to our new route 12 fine.


 
Not enough digits for 8A4005 you need four digits eg 0002 to take you to 8A0002.
 
I still get a data error... The other numbers are fines.See below for 411 and 418.

8A4005>911:WRONG-0002
DATA ERROR

8A4005>911:WRONG-0001
DATA ERROR


8A4005>411:0001-

8A4005>418:0002-
855>418:10-

855>411
855>411:03-
 
That means there is possibly an entry that clashes. check out 9 and 91. I can never remember (without being in front of a system) whether that means less digits or more so also check 911x and so on. You will need to modify the entries accordingly.
 
Here is what I have:

8A4005>9:0002-

8A4005>91:WRONG-



This is what look like my LCR table:

Area Code Max Digits Next Dev. Pattern No.

00 24 Route Pattern 010
011 24 Route Pattern 001
02 24 Route Pattern 000
03 24 Route Pattern 000
04 24 Route Pattern 000
05 24 Route Pattern 000
06 24 Route Pattern 000
07 24 Route Pattern 000
08 24 Route Pattern 000
09 24 Route Pattern 000
0A 24 Route Pattern 011
0B 24 Route Pattern 011
10 24 Route Pattern 001
11 24 Route Pattern 012
12 11 Route Pattern 001
13 11 Route Pattern 001
14 11 Route Pattern 001
15 11 Route Pattern 001
16 11 Route Pattern 001
17 11 Route Pattern 001
18 11 Short of digits -
1800 Long of digits Route Pattern 002
1801 Long of digits Route Pattern 001
1802 Long of digits Route Pattern 001
1803 Long of digits Route Pattern 001
1804 Long of digits Route Pattern 001
1805 Long of digits Route Pattern 001
1806 Long of digits Route Pattern 001
1807 Long of digits Route Pattern 001
1808 Long of digits Route Pattern 001
1809 Long of digits Route Pattern 001
181 Long of digits Route Pattern 001
182 Long of digits Route Pattern 001
183 Long of digits Route Pattern 001
184 Long of digits Route Pattern 001
185 Long of digits Route Pattern 001
186 Long of digits Route Pattern 001
1870 Long of digits Route Pattern 001
1871 Long of digits Route Pattern 001
1872 Long of digits Route Pattern 001
1873 Long of digits Route Pattern 001
1874 Long of digits Route Pattern 001
1875 Long of digits Route Pattern 001
1876 Long of digits Route Pattern 001
1877 Long of digits Route Pattern 002
1878 Long of digits Route Pattern 001
1879 Long of digits Route Pattern 001
1880 Long of digits Route Pattern 001
1881 Long of digits Route Pattern 001
1882 Long of digits Route Pattern 001
1883 Long of digits Route Pattern 001
1884 Long of digits Route Pattern 001
1885 Long of digits Route Pattern 001
1886 Long of digits Route Pattern 001
1887 Long of digits Route Pattern 001
1888 Long of digits Route Pattern 002
1889 Long of digits Route Pattern 001
189 Long of digits Route Pattern 001
19 11 Short of digits -
1901 Long of digits Route Pattern 001
1902 Long of digits Route Pattern 001
1903 Long of digits Route Pattern 001
1904 Long of digits Route Pattern 001
1905 Long of digits Route Pattern 001
1906 Long of digits Route Pattern 001
1907 Long of digits Route Pattern 001
1908 Long of digits Route Pattern 001
1909 Long of digits Route Pattern 001
191 Long of digits Route Pattern 001
192 Long of digits Route Pattern 001
193 Long of digits Route Pattern 001
194 Long of digits Route Pattern 001
195 Long of digits Route Pattern 001
196 Long of digits Route Pattern 001
197 Long of digits Route Pattern 001
198 Long of digits Route Pattern 001
199 Long of digits Route Pattern 001
2 07 Route Pattern 002
3 07 Route Pattern 002
40 07 Route Pattern 002
410 07 Route Pattern 002
411 03 Route Pattern 001
412 07 Route Pattern 002
413 07 Route Pattern 002
414 07 Route Pattern 002
415 07 Route Pattern 002
416 07 Route Pattern 002
417 07 Route Pattern 002
418 10 Route Pattern 002
419 07 Route Pattern 002
42 07 Route Pattern 002
43 07 Route Pattern 002
44 07 Route Pattern 002
45 07 Route Pattern 002
46 07 Route Pattern 002
47 07 Route Pattern 002
48 07 Route Pattern 002
49 07 Route Pattern 002
5 10 Route Pattern 002
60 07 Route Pattern 002
610 07 Route Pattern 002
611 03 Route Pattern 001
612 07 Route Pattern 002
613 07 Route Pattern 002
614 07 Route Pattern 002
615 07 Route Pattern 002
616 07 Route Pattern 002
617 07 Route Pattern 002
618 07 Route Pattern 002
619 07 Route Pattern 002
62 07 Route Pattern 002
63 07 Route Pattern 002
64 07 Route Pattern 002
65 07 Route Pattern 002
66 07 Route Pattern 002
67 07 Route Pattern 002
68 07 Route Pattern 002
69 07 Route Pattern 002
7 07 Route Pattern 002
8 07 Route Pattern 002
9 Short of digits Route Pattern 002
90 07 Long of digits -
910 07 Long of digits -
911 03 Long of digits -
912 07 Long of digits -
913 07 Long of digits -
914 07 Long of digits -
915 07 Long of digits -
916 07 Long of digits -
917 07 Long of digits -
918 07 Long of digits -
919 07 Long of digits -
92 07 Long of digits -
93 07 Long of digits -
94 07 Long of digits -
95 07 Long of digits -
96 07 Long of digits -
97 07 Long of digits -
98 07 Long of digits -
99 07 Long of digits -

 
I also have this for 911 in 8A4000:

8A4000>911:5000-

 
911 should be set up as follows. A cheat sheet can be found at 200>9>A126
8A4005>911>0011
8A0011>01120 (route table 011 plus trunk route 20)
855>911>03

The rest of 8A4005 for 9 should be;
90>0002
92-99>0002
910>0002
913-919>0002
855>910>07
912-919>07
92-99>07
You should also set up 11 in case in a panic they forget to dial 9 first.
8A4005>11>0012
8A0012>01220
8A5012>100>9000
8A9000>0>9
This adds 9 to the 11 that was dialed.
855>11>03
10>07
12-19>11
 
Why is it is that I cannot remove it and start over from start? I always get DATAERROR:
Does it have to be done in order?

200>9>A126

8A4005>911:WRONG-CCC
DATA ERROR

8A4005>911:WRONG-0011
DATA ERROR
 
8A4005>9:0002-CCC
You have to clear 9 first.. Then build 90, 910-919, 92-99
 
Wrong means that you put in too many digits.
Data error means you did not put enough digits in.
Try 9, 90, 900, etc.
Or, 900, 90, 9, etc.
To expand the number of digits you first must delete the existing entry.
8A4005>9>xxxx>CCC EXE will delete singel digit 9.
Go back into 8A4005 and expand the number of digits. 8A4005>90>xxxx>EXE.
 
I did all the programming in LCR with Matworx but it takes about 10 seconds before the call goes through...
Am I missing something else?

Here is my script executed in matworx without errors:


 
There are four ways to reduce the dialing delay.
CMDs
410>03>0 = sudo answer timer should be set to 0 for the shortest time which is 4-8 seconds. This is for analog trunks.
3521>TK RT>01 = sender pre pause timer
3546>TK RT>0 = 2 seconds = sender release timer
855> local 7 digit numbers should be set to 07. Long distance numbers should be 11. Emergency numbers and 411 should be set to 03 as well as 11. International numbers 01 should be set to 16 or 18. There will be a delay, but that is normal for international numbers. If you set it to 16 and the number consists of 17 digits the call will not go through.
 
I still have the delay with these settings:

3521>12:01-
3546>12:0-
855>911:03-
 
a simple test is do you get the delay if you dial 911# as the # signifies end of dialing and defeats the inter digit timer. This would confirm whether this id a timer in the system.
 
Very good idea! It is working fine with the #. So what timers would cause this? Timers in command 410?
 
Ok so it is a timing problem but we shouldn't be looking at the timers that affect this, we should be looking at why the timers are kicking in, in the first place! and the best place to be looking is digit length as the # said stop looking at digit length. You need to follow it through LCR and work out why the digit length is thought to be longer than you think it is set for. Sorry if this isn't helpful but it is difficult not seeing the actual programming. It could be a hangover from the previous programming that you had to expand out in the LCR.
 
Hi,

I have redone LCR completely from scratch. I realized it was not working again so I changed this to make it work:

855>11:02-



Here is my final LCR:

pR2uO7Q.png


dJsC7F9.png



Thank you very much for all your great help.
 
Well done and congratulations on working it out. Only too pleased to be of any help I was.
 
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