Hi
We have a CM 5 running mostly 4610 and 4621 IP sets. All the IP sets have the latest firmware.
The problem we are having is within the missed call logs on the phone. The missed calls log automatically wants to insert a 9 in front of the number to cal it back. This is great for external calls however we get the same 9 inserted for internal missed calls from 4 digit extensions. So when attempting to return the call from the within the log the phone will dial 9 and the 4 digit extension instead of just the 4 digit extension.
My assumption is that I can correct this within the 46xx settings file. I was looking through it and found the following and was wondering if I changed these settings would this correct the issue.
Thanks.
############# ENHANCED LOCAL DIALING RULES ###############
##
## These settings affect certain dialing behaviors, such as
## dialing numbers from the incoming Call Log or from web
## pages
##
## Dialing Algorithm Status
## Controls whether algorithm defined by parameters in
## this section is used during certain dialing behaviors.
## 1 enables the algorithm, 0 disables the algorithm.
## SET ENHDIALSTAT 1
##
## Country Code
## For United States the value is '1'
## SET PHNCC 1
##
## Internal extension number length
## If your extension is 12345, your dial plan length is 5.
## SET PHNDPLENGTH 5
##
## International access code
## For the United States, the value is 011.
## SET PHNIC 011
##
## Long distance access code
## SET PHNLD 1
##
## National telephone number Length
## For example, 800-555-1111 has a length of 10.
## SET PHNLDLENGTH 10
##
## Outside line access code
## The number you press to make an outside call.
## SET PHNOL 9
##
##
We have a CM 5 running mostly 4610 and 4621 IP sets. All the IP sets have the latest firmware.
The problem we are having is within the missed call logs on the phone. The missed calls log automatically wants to insert a 9 in front of the number to cal it back. This is great for external calls however we get the same 9 inserted for internal missed calls from 4 digit extensions. So when attempting to return the call from the within the log the phone will dial 9 and the 4 digit extension instead of just the 4 digit extension.
My assumption is that I can correct this within the 46xx settings file. I was looking through it and found the following and was wondering if I changed these settings would this correct the issue.
Thanks.
############# ENHANCED LOCAL DIALING RULES ###############
##
## These settings affect certain dialing behaviors, such as
## dialing numbers from the incoming Call Log or from web
## pages
##
## Dialing Algorithm Status
## Controls whether algorithm defined by parameters in
## this section is used during certain dialing behaviors.
## 1 enables the algorithm, 0 disables the algorithm.
## SET ENHDIALSTAT 1
##
## Country Code
## For United States the value is '1'
## SET PHNCC 1
##
## Internal extension number length
## If your extension is 12345, your dial plan length is 5.
## SET PHNDPLENGTH 5
##
## International access code
## For the United States, the value is 011.
## SET PHNIC 011
##
## Long distance access code
## SET PHNLD 1
##
## National telephone number Length
## For example, 800-555-1111 has a length of 10.
## SET PHNLDLENGTH 10
##
## Outside line access code
## The number you press to make an outside call.
## SET PHNOL 9
##
##