9.1 - tape does not eject after backup job

[itmt]

However many times I have tried to solve this - I can't!

I have recreted the job but still the media will not eject after a backup job, despite being selected ion the job setup!!
Any help VERY greatly appreciated.

 

[AquaTeenFryMan]

Ran into this issue with 9.0 and simply upgraded to 9.1 the problem was resolved. Iam guessing the problem is either with the installation or possibly a hardware issue. Can you eject a tape before performing any backup or is it just after a backup completes? If its the latter then you must be having a software problem. Trying running the repair option during the installation of Backup Exec I have used it before and it has alleviated minor issues like this.

 

[NortonES2]

Configure the Alert Categories under the Tools menu. Set the Media Remove alert to be cleared after 1 minute.

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If it doesn't leak oil it must be empty!!

 

[itmt]

Hi guys -

I have tried the Media Remove alert to be cleared after 1 minute setting - i had previously found that on a Veritas article - but it has not helped.

I will try and run the repair set up - but do you have any other ideas.......I don't hold out much hope that the repair will work.

Thanks guys.

 

[AquaTeenFryMan]

Sometimes (during a Veritas product problem) we here at my IT department have to offer a sacrifice to the Symantec/Veritas Gods in order for the problem to be resolved. I recoemend any odd ball in your office for the sacrifice.

 

[itmt]

Sometimes, when Veritas BE is so completely useless (most of the time) I wonder why we aren't using ARCserve - it's a pain to set up but perfect when it gets going...................

I may sacfrifice my boss.

 

[c43]

is this tape device a dlt?

 

[itmt]

no, a DAT (DDS3)

 

[AquaTeenFryMan]

Not your boss....

 

[itmt]

Back to work! I re-applied the latest service pack, recreated all selections and jobs and made sure the Alert Categories were still configured to clear after one minute.

All worked!