8x24 DID Hookup, which cart?

[BergerMeister]

I have an 8x24, DR5, that someone hung for me a couple of days ago. Sent a 2 port expansion module for the KSU, a TM, and 2 DID carts (model 5B37GA). It was explained to me that the the carts I had would not work with the software I had. I need an earlier DID cart. I scanned the web and the only thing that I can find that even remotely looks like an alternative is a 5B37 (without the GA). I spoke with another guy who knows these system and he explained that the GA should work.

Can someone help me out with this? Thanks in advance.

 

[BergerMeister]

I just had someone walk through the status for the TM. It is on port 4 and the KSU sees it but it does not see the carts that are in it.

 

[PERRYPJ]

DR5 WAS THE LAST FOR THE 8X24 THERE SHOULD BE NO REASON WHY THEY WON'T WORK

OLD ROLMEN WORKING ON NORTELS

 

[Arr]

Berger

NT5b37Ga Rls 93 dated 11 98

The above DID card number works on a DR 5 system. Your difficulty likely lies in the programming or defective/unconnected/incorrectly seated parts. Suggest you hire an interconnect company to get you set up. Will ease the frustration level.

Cheers
PhM

 

[curlycord]

Yes is the programming done? did you tell the software that it is now a DID card and not a loop etc?

http://www.spoctel.com

 

[BergerMeister]

Well, I know this is a real pain in the posterior but could someone give me the a step by step? I've followed the manaul and its just not getting there.

 

[Arr]

From This Forum's FAQ by MRoberts.

Installing the cards

Power down just the trunk module, put your cards in and power it back up.

A. Configuration – Next until you see
D. Maintenance – Show
1. System version – Next to
3. Module status – Show
Show module – Show
XX sets on KSU – Next
XX Lines on KSU – Next
Module 3 empty -
Programming the Target Lines

A. Configuration – Show
1. Trk/ Line Data – Show
Show line: Dial in 081 (this is your first target line) Target lines number 081-184
Rec’d #: None – Press Change
Rec’d #: dial in the digits being sent by telco. Then press Next
Line Data – Show
Line Type: Public – Press Change
Private To: dial the ext # you want to have the target line show up on.
Press Next
PrimeSet: 221 (operator) – Next
Aux: Ringer: Y – Next
Auto Privacy: Y – Next

Show line: dial the next target line number 082
Program one target line for each DID. Then assign the target line to the phone (see below):

Assigning the Line:

Press your Header button until you see:
A.Configuration
1. Trk/ Line data – Next
2. Line Access – Show
Show set: dial the ext. number
Line assignment – Show
No lines assigned (make sure only the lines you want to appear on the phn are assigned, otherwise remove them)
Press Add
Add Line: dial in target line number (ie., 081)
Line081 assigned – Next
Answer DNS – Next
Ringing – Show
Line 081 – Ring……

Press Header button twice and you’ll be back to
Show set - enter in the next extension number and continue assigning all your target lines to the appropriate extensions.

 

[BergerMeister]

Thanks. Here is where I'm getting hung up. My TM is on 4. It shows 0 TCs on TM4. I check the state and it is enabled. I disabled it and re-enabled it for grins. I go through and assign the lines as the instructions stated. I call the number and I get a busy.

So, my question is should it be showing 0 TCs on TM4 or should it show the 2 TCs I have installed?

By the way, I set exactly the same system on premise here so I could check it out. It does exactly the same thing. The problem is I don't have a spare DID trunk to check ring-through with.

Power down just the trunk module, put your cards in and power it back up.

A. Configuration – Next until you see
D. Maintenance – Show
1. System version – Next to
3. Module status – Show
Show module – Show
XX sets on KSU – Next
XX Lines on KSU – Next
Module 3 empty -
Programming the Target Lines

 

[curlycord]

It should show the cards installed.

Am I wrong when I say you have to tell the card it is a DID card? or is that in later release under Hardware anyone?

http://www.spoctel.com

 

[BergerMeister]

I also forgot to add that when I check the state of the TC locally it shows 0 lines busy. When I check it on the system I'm having a problem with, I get the same thing.

 

[curlycord]

0 lines busy is normal meaning nobody is using them

http://www.spoctel.com

 

[galfaro]

Would this apply to newer software like the 6.0?
Gabriel

 

[Arr]

Yes.

PhM

 

[exsmogger]

Curlycord is right. Check under line type for lines 009-016 and make sure it displays DID.

Brian Cox
J & J Communications

http://www.jandjcommunications.com

brian@jandjcommunications.com

 

[BergerMeister]

Okay. I think this is the key. I did not go in and configure lines 9 thru 16 as DID. I also blew it by using targets 801 instead of 401 (2 port expansion module).

 

[BergerMeister]

You guys rule! Thanks so much for your patience and help. The trick was activating lines 9 thru 14 as DID. Then the rest was a cake walk. (aside from the fact that they hadn't turned the lines up yet!). Any way, I stand educated.

Thanks again.

 

[curlycord]

A nice educating board here!

http://www.spoctel.com