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8710 with Viking C-2000B, anyone have any experience?

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GregoryF

GregoryF

Technical User
Aug 8, 2008
86
US
I have a Viking C-2000B hooked to out 8710 via a CO port on a TN429D card. The C-2000B provides Caller ID so the attendant will know what door the call is coming form but I cannot get it work, the caller ID that is. Everything else is working like it supposed to.
Does it have to be turned on somewhere in the Avaya programing?
 
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The device is producing the CID, I verified this using a CID box.
When it is hooked to the system the CID is not getting to the stations.
Is there somewhere in the programing I need to enable the CID feature?
 
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