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800 number fwd to dn which is fwd to external number

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JD37x

JD37x

Vendor
Nov 23, 2011
9
US
This one has me...
I have an 800# that routes to a DID in the switch which is forwarded to an external number.
All works fine from a land line...but if you dial the 800 number or the DID number from a cell phone it gives me a VM msg instead of forwarding the call....any sugs?
 
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