holly7wood
Vendor
Never seen this. I have a tech friend (thank God it's not me) who has a Customer with a Legend R6? and Intuity Audix. Based on BOTH the carrier bill, and SMDR info, 800# calls are coming in sporadically over the weekend and holding for hours. No outgoing calls show up on SMDR, so at first glance, it doesn't look like it's being hacked for outdial. The rub is the carrier billing for the 800# call.
The tech has checked all the restrictions on the Audix ports.
My thought is they are trying to nose around, but not getting anywhere. The question is: "Is there a timed disconnect for a live call in the Legend or Audix?". One thing I did think he should do is call those numbers coming up on the SMDR and see if they're coming from a legit business.
I've gone through all the old posts as best I could. Not doing much Legend/Magix/Audix anymore.
Thank you in advance for your input.
K2
The tech has checked all the restrictions on the Audix ports.
My thought is they are trying to nose around, but not getting anywhere. The question is: "Is there a timed disconnect for a live call in the Legend or Audix?". One thing I did think he should do is call those numbers coming up on the SMDR and see if they're coming from a legit business.
I've gone through all the old posts as best I could. Not doing much Legend/Magix/Audix anymore.
Thank you in advance for your input.
K2