Toni269
MIS
- Apr 18, 2002
- 815
I have a NICE logger 8.5 digital in total recording mode with 48 channels.
Since this sytem was put in in late 2001 we have had the tape backup drives replaced many, many times, also the scusi cable replaced, the hard drives, motherboard, etc. 2 weeks ago we had hard drive failure on both hard drives and had both backup tapes replaced. Today both backup tapes have drive failure and media failure. I love the NICE product but can't tolerate these reliability issues. Does anyone else have experiences like this, if so what can I do? NICE seems pretty unresponsive and they just keep fixing problems instead of finding a solution for our repeated problems.
Since this sytem was put in in late 2001 we have had the tape backup drives replaced many, many times, also the scusi cable replaced, the hard drives, motherboard, etc. 2 weeks ago we had hard drive failure on both hard drives and had both backup tapes replaced. Today both backup tapes have drive failure and media failure. I love the NICE product but can't tolerate these reliability issues. Does anyone else have experiences like this, if so what can I do? NICE seems pretty unresponsive and they just keep fixing problems instead of finding a solution for our repeated problems.