761M + videoconferencing issue

[EnglishGuy]

Please please please help, im going crazy!, I cannot get my Cisco 761m router to accept incoming messages from video chat software, the example below is on software called ispq, you will find my question, and configuration, I really need this sorted please im getting sleepless nights:
Ive just set up a router (Cisco761M) through a hub to connect to the internet via ISDN, I am the only user on the hub. I use WinXP, my problem is as follows, when I try to use videochat software e.g ISPQ I cannot receive messages only send,following is my configuration and ISPQ's reply:
I have a home network with a static IP address of 172.16.1.1 assigned to my PC and a Cisco ISDN router with address 172.16.1.252 on the Ethernet port; of course the default gateway on my PC is 172.16.1.252. The outgoing connection on my ISDN is via a static ip address. The direct connection is therefore on the outgoing connection of the ISDN router, but all IP traffic should be forwarded to my PC, which is the job of the router. I do not use a proxy server or use a firewall to block ports 2000 onwards. Knowing this configuration detail, what do I need to do to make iSpQ communications work properly?
Note the isp is ok as the software works fine through 56k connection
...reply:
Hello from iSpQ support Ian.

While we do not offer support for configuring home networks or routers, we can tell the user how iSpQ works and hopefully this will help them configure their set up appropriately.

iSpQ Quick Messages (QMs) are sent from user to user via direct connection. In order to receive iSpQ QMs, you must be able to directly connect with other iSpQ users and receive data on ports 2000-2003.

If you use a firewall, ensure that ports 2000-2003 are unblocked to receive incoming data directed to your external internet IP address from any outside IP address. Some Internet Service Providers (ISP) may block some or all ports between 2000-2003 by default, so please check with your ISP to ensure these ports are not blocked.

If you use a proxy, you may need to bypass or disable the proxy for iSpQ to function properly.

If you are running a home network your network must be able to accept incoming data on ports 2000-2003 sent to your external internet IP address directly from the senders IP address. Your network must also be configured to forward this incoming data to the machine on your network that is running iSpQ. You will only be able to use iSpQ on one machine on your network if all machines are sharing the same external internet IP address.
Below is my configuration

upload

CD

SET SCREENLENGTH 20

SET COUNTRYGROUP 2

SET LAN MODE ANY

SET WAN MODE ONLY

SET AGE OFF

SET MULTIDESTINATION OFF

SET SWITCH NET3

SET ALAWVOICE ON

SET INTERNALTONES NONE

SET 1 DELAY 30

SET 2 DELAY 30

SET BRIDGING ON

SET LEARN ON

SET PASSTHRU OFF

SET SPEED AUTO

SET PLAN NORMAL

SET 1 AUTO ON

SET 2 AUTO ON

SET 1 NUMBER

SET 2 NUMBER

SET 1 BACKUPNUMBER

SET 2 BACKUPNUMBER

SET 1 RINGBACK

SET 2 RINGBACK

SET 1 CLIVALIDATENUMBER

SET 2 CLIVALIDATENUMBER

SET CLICALLBACK OFF

SET CLIAUTHENTICATION OFF

SET SYSTEMNAME Stormy

LOG CALLS TIME VERBOSE

SET UNICASTFILTER OFF

DEMAND 1 THRESHOLD 0

DEMAND 2 THRESHOLD 48

DEMAND 1 DURATION 1

DEMAND 2 DURATION 1

DEMAND 1 SOURCE LAN

DEMAND 2 SOURCE BOTH

TIMEOUT 1 THRESHOLD 0

TIMEOUT 2 THRESHOLD 48

TIMEOUT 1 DURATION 0

TIMEOUT 2 DURATION 0

TIMEOUT 1 SOURCE LAN

TIMEOUT 2 SOURCE BOTH

SET AOCDTIMEOUT OFF

SET REMOTEACCESS PROTECTED

SET LOCALACCESS ON

SET CLICKSTART ON

SET LOGOUT 20

SET CALLERID OFF

SET PPP AUTHENTICATION IN CHAP PAP

SET PPP CHAPREFUSE NONE

SET PPP AUTHENTICATION OUT NONE

SET PPP AUTHENTICATION ACCEPT EITHER

SET PPP TAS CLIENT 0.0.0.0

SET PPP TAS CHAPSECRET LOCAL ON

SET PPP PASSWORD CLIENT ENCRYPTED 094a42060b0c1313

SET PPP SECRET CLIENT ENCRYPTED 14111e041e0d2e2a

SET PPP PASSWORD HOST ENCRYPTED 1514070316232f25

SET PPP SECRET HOST ENCRYPTED 121f091800020805

SET PPP CALLBACK REQUEST OFF

SET PPP CALLBACK REPLY OFF

SET PPP NEGOTIATION INTEGRITY 10

SET PPP NEGOTIATION COUNT 10

SET PPP NEGOTIATION RETRY 3000

SET PPP TERMREQ COUNT 2

SET PPP MULTILINK OFF

SET PPP MULTILINK PPPHEADER ON

SET COMPRESSION OFF

SET PPP BACP ON

SET PPP ADDRESS NEGOTIATION LOCAL OFF

SET PPP IP NETMASK LOCAL OFF

SET IP PAT UDPTIMEOUT 5

SET IP PAT TCPTIMEOUT 30

SET IP PAT PORTHANDLER 2000 172.16.1.1

SET IP PAT PORTHANDLER 2001 172.16.1.1

SET IP PAT PORTHANDLER 2002 172.16.1.1

SET IP PAT PORTHANDLER 2003 172.16.1.1

SET IP RIP TIME 30

SET CALLDURATION 0

SET SNMP CONTACT ""

SET SNMP LOCATION ""

SET SNMP TRAP COLDSTART OFF

SET SNMP TRAP WARMSTART OFF

SET SNMP TRAP LINKDOWN OFF

SET SNMP TRAP LINKUP OFF

SET SNMP TRAP AUTHENTICATIONFAIL OFF

SET DHCP OFF

SET DHCP DOMAIN

SET DHCP NETBIOS_SCOPE

SET CALLTIME VOICE INCOMING OFF

SET CALLTIME VOICE OUTGOING OFF

SET CALLTIME DATA INCOMING OFF

SET CALLTIME DATA OUTGOING OFF

SET USER LAN

SET IP ROUTING ON

SET IP ADDRESS 172.16.1.252

SET IP NETMASK 255.255.0.0

SET IP FRAMING ETHERNET_II

SET IP PROPAGATE ON

SET IP COST 1

SET IP RIP RECEIVE V1

SET IP RIP UPDATE OFF

SET IP RIP VERSION 1

SET IP FILTER UDP IN SOURCE 0.0.0.0/0:137-138 BLOCK

SET IP FILTER TCP IN SOURCE 0.0.0.0/0:139 BLOCK

SET USER Internal

SET IP ROUTING OFF

SET IP ADDRESS 0.0.0.0

SET IP FRAMING ETHERNET_II

SET USER Standard

SET PROFILE ID 000000000000

SET PROFILE POWERUP ACTIVATE

SET PROFILE DISCONNECT KEEP

SET IP ROUTING ON

SET IP ADDRESS 0.0.0.0

SET IP NETMASK 0.0.0.0

SET IP FRAMING NONE

SET IP RIP RECEIVE V1

SET IP RIP UPDATE OFF

SET IP RIP VERSION 1

SET USER RemoteNet

SET PROFILE ID 000000000000

SET PROFILE POWERUP ACTIVATE

SET PROFILE DISCONNECT KEEP

SET BRIDGING OFF

SET 1 NUMBER 08089933000

SET 2 NUMBER 08089933000

TIMEOUT 1 THRESHOLD 20

TIMEOUT 2 THRESHOLD 48

TIMEOUT 1 DURATION 360

TIMEOUT 2 DURATION 60

TIMEOUT 1 SOURCE BOTH

TIMEOUT 2 SOURCE BOTH

SET PPP ADDRESS NEGOTIATION LOCAL ON

SET IP ROUTING ON

SET IP ADDRESS 212.56.117.119

SET IP NETMASK 255.255.255.0

SET IP FRAMING NONE

SET IP PROPAGATE ON

SET IP COST 1

SET IP RIP RECEIVE V1

SET IP RIP UPDATE OFF

SET IP RIP VERSION 1

SET IP PAT ON

SET IP FILTER UDP IN SOURCE 0.0.0.0/0:137-138 BLOCK

SET IP FILTER TCP IN SOURCE 0.0.0.0/0:139 BLOCK

CD

LOGOUT

 

[jeter]

WOW, I would do away with the 700 series router and go with a 800 series. The reason why is that 700 is not a very reliable router and they are being discontinued. You cannot even vpn across a 700 series so I can see you having problems. Jeter@LasVegas.com
J.Fisher CCNA

 

[EnglishGuy]

So are you saying its not possible to videoconference with a 761m router?, I find that hard to believe
I find it reliable, and this is the only issue I have had with it.

 

[jeter]

I got this from the cisco web site.

: If I have four SPIDs for my BRI and a video device connected to my 760, will the 760 drop the B channel so the video device can use it?


A: It is possible to have an ISDN line with eight SPIDs (since you can have up to eight ISDN devices on a S/T multidrop interface). So you can have a four-SPID line with two being assigned to the 7xx and two being assigned to a video-conferencing device. However, regarding bandwidth contention (such as if the video device wants to use the B-channel), the 700 Series router will not currently release that channel. This is true for code releases 4.0(2) and earlier.

From what I see by this question you would need a
video device hooked up to the router. The cisco web site
for the 700 series routers gives no information on video conferencing.

http://www.cisco.com/univercd/cc/td/doc/pcat/700.htm

Jeter@LasVegas.com
J.Fisher CCNA

 

[spade852]

Turn on Passthrough

 

[EnglishGuy]

This doesnt make sense, video software eg

http://www.ispq.com

does not need an additional channel to work it utilises the one in use.
Spids also do not apply to England (where I live)
It looks like a simple fact of needing IP forwarding somehow, but I dont know where or how with the 761m.
I managed to email a Cisco techie guy today so hopefully i will get a reply before I waste anymore time on this!

Its ok for you guys in Vegas, cable everywhere no doubt!

 

[EnglishGuy]

Set Passthru On didnt help either :-(