Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

7604E Microphone Sensitvity

Status
Not open for further replies.

cdpak

Vendor
Feb 17, 2009
105
US
I have just installed a 7406E to replace a 7406, 3 handsets. These units are used at a reservation counter with crowd of people standing around. The customer is complaining of the mic is so sensitive (over the older 7604) that they can't hear the calling party. I found that to be true. I found in the Function Menu a setting for Noisy Location with no description. The sets are set to Level 1. I changed it to Level 4. I could actually hear keystrokes on a keyboard from across the room. I read a previous thread for the same problem. Is there a solutions or ideas out there. Sounds like most people are very satisfied with them.
 
I agree. The 7406e's are great for wandering around, but I've noticed issues in shop type environments that the noisy location feature just won't compensate for.

Wireless headsets are cheaper, too.
 
FYI - Nortel has a patch for the 7406e phones for the exact issues you are describing. Check with them ot your partner to see about getting this.
 
a suggestion that worked for me is to get a noise cancelling headset that has the 1/8" headset jack, plug it into the heaset jack on the phone and go for it.

----------------------------
Hill?? What hill??
I didn't see any $%@#(*$ Hill!!
----------------------------
JerryReeve
Communication Systems Int'l
com-sys.com

 
the headset I used was from one of the old plantronics CA-10 cordless headsets.

----------------------------
Hill?? What hill??
I didn't see any $%@#(*$ Hill!!
----------------------------
JerryReeve
Communication Systems Int'l
com-sys.com

 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top