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7604E Microphone Sensitvity

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cdpak

Vendor
Feb 17, 2009
105
US
I have just installed a 7406E to replace a 7406, 3 handsets. These units are used at a reservation counter with crowd of people standing around. The customer is complaining of the mic is so sensitive (over the older 7604) that they can't hear the calling party. I found that to be true. I found in the Function Menu a setting for Noisy Location with no description. The sets are set to Level 1. I changed it to Level 4. I could actually hear keystrokes on a keyboard from across the room. I read a previous thread for the same problem. Is there a solutions or ideas out there. Sounds like most people are very satisfied with them.
 
I agree. The 7406e's are great for wandering around, but I've noticed issues in shop type environments that the noisy location feature just won't compensate for.

Wireless headsets are cheaper, too.
 
FYI - Nortel has a patch for the 7406e phones for the exact issues you are describing. Check with them ot your partner to see about getting this.
 
a suggestion that worked for me is to get a noise cancelling headset that has the 1/8" headset jack, plug it into the heaset jack on the phone and go for it.

----------------------------
Hill?? What hill??
I didn't see any $%@#(*$ Hill!!
----------------------------
JerryReeve
Communication Systems Int'l
com-sys.com

 
the headset I used was from one of the old plantronics CA-10 cordless headsets.

----------------------------
Hill?? What hill??
I didn't see any $%@#(*$ Hill!!
----------------------------
JerryReeve
Communication Systems Int'l
com-sys.com

 
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