7400A Data Module / Audix Admin

[SgtTorres]

Stuck on a problem!

Had to change out a data module we use for Audix Admin. This is the modem that users dial into. I just have a couple questions as I am not very familiar with Audix.

1. Internal card should be set to DCE correct? (G3r is programmed to DTE is why I ask)
2. What are the correct settings for the At&t 7400A Data Module?

Audix 5.1.x
G3r

 

[AvayaTier3]

PROBLEM:    System printer on remote sat does not work.

TESTING:    Have you ever fought a 7400a data module and no matter
            what you did everything looked correct?

            1>  You check options. (They're correct.)
            2>  You check options on peripheral.  (OK)
            3>  You can even see the receive data light blink.


SOLUTION:   There are two methods for shooting this trouble.

            1>  You can put a break out box on the 7400a data
                module and you will see all the leads are in a low
                state, none of them will be high.  This indicates
                that wrong power unit is plugged into the 7400a
                data module.

            2>  The easiest way to verify the right power unit is
                plugged in is the 7400a will only work on the
                WP90110-L7 power unit and it will be stamped on the
                power unit.

                        WP90110-L7
                        CLASS 2 Power Unit
                        INPUT:      117 VAC, 60 cycles, 20 watts
                        OUTPUT:     +5 VDC 1.5A
                                    +12 VDC .10A
                                    -12 VDC .10A
                        COMCODE:    405-509-852

            3>  The mix up usually happens when there is a 7400b
                and a 7400a.  The 7400b will work on either power
                unit, but the proper power unit for the 7400b is
                the WP91508-L5.

                        SP901508-L5
                        CLASS 2 Power Unit
                        INPUT:     117 VAC, 60 cycles, 20 watts
                        OUTPUT:    +5 VDC 1.2A
                        COMCODE:   405-967-696

7400A User's Manual 555-020-706

* DCE Card facing to front of 7400A

        7400A OPTIONS: FOR BCMS PRINTER

                300             off    }
                1200            off    }
                2400            off    } only set one speed to on that matches
                4800            off    } printer speed
                9600            on     }
                19200           off    }

        SET     answer          auto
                break disc      long
                ci              on              off
                ch              off
                cts             normal
                dcd             normal
                dsr             normal
                dtr             10 msec         50 msec
                dtr det         ignore
                ll              off
                parity          even
                remote loop     deny            grant
                ri              on
                rl              off
                sig disc        on
                tm              on              off

                SET INTERFACE   answer only

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[SgtTorres]

I received the correct power supply for the unit now. However, it is dialing and getting to the modem, but it seems like the modem is just not picking up. In site admin (SA) it will stay in "Setting up connection" mode. I have used all the settings above and was a bit confused because those were for a BCMS printer setup. I am using this for a remote dial in to our AUDIX