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7 Digit exension on 3rd party sip phones (spectralink 8441)

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pshook

Technical User
Mar 9, 2005
127
US
I have a large system and we use 7 digit extensions. I can't get the uext datablock programed because the hot u key will only accept 7 digits. UADN+pdn = the hot u dn and I can't get past that prompt. I have worked with the vendor and there seems to be no answer. I am running cs1000m 7.5 with Avaya Aura 6.3. We have over 8800 extension and using a 4 digit extension is impossiable. Has anyone ever seen this problem?
 
I believe it's a system limitation for DN length. You will probably need to open a ticket with Avaya and have them tell you it's design intent... then have them write a patch specific for your switch to allow more than 7 digits for that prompt.
 
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