6424D stops ringing after 2nd ring and then only flashes

[GatorDave]

Hey everyone,

I have a G3csiV6. Main line comes in on station 3800 (phantom) which covers to Cov Path 15:

Coverage Path Number: 15
Hunt after Coverage? n
Next Path Number: Linkage

COVERAGE CRITERIA

Station/Group Status Inside Call Outside Call
Active? n n
Busy? y y
Don't Answer? y y Number of Rings: 3
All? n n
DND/SAC/Goto Cover? y y

COVERAGE POINTS

Terminate to Coverage Pts. with Bridged Appearances? n

Point1: 3370 Point2: c2 Point3: c3
Point4: Point5: Point6:

The problem is, when it rings to 3370, it only rings twice and then flashes once and goes onto the c2 and then c3.

Any idea why it would be doing this? I have tried everything I could think of.

GatorDave

 

[AvayaTier3]

display system-parameters features                       Page   1 of   8   SPE B
                        FEATURE-RELATED SYSTEM PARAMETERS
                                Trunk-to-Trunk Transfer: all
Coverage Subsequent Redirection/CFWD No Answer Interval: 3
          Coverage - Caller Response Interval (seconds): 4
                        Keep Held SBA at Coverage Point? y

Try these settings and check the settings on page 2 of station 3370 and page 2 of 3800

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com