I have installed the 5550 IP Console Application (3.1.1.10) on a Windows 7 pro box and 99% of it works just fine. The only thing that doesn't work, of all things, is that the Menu bar is nonexistent so I can't build BLF list. Controller's software version is 7.1. I tried running in XP compatibility mode, still menu bar does not exist. Does anyone know if there is an update available for the software?
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5550 console menu bar does not exist
- Thread starter chinroc
- Start date
Yes there are updates but the 5550 software and the controller software are paired. You are supposed to have matching versions.
I'm not sure what would happen if you upgraded the 5550 console without upgrading the cosole.
I am certain you would have issues as there have been significant changes to the 5550 since rel 7
**********************************************
What's most important is that you realise ... There is no spoon.
I'm not sure what would happen if you upgraded the 5550 console without upgrading the cosole.
I am certain you would have issues as there have been significant changes to the 5550 since rel 7
**********************************************
What's most important is that you realise ... There is no spoon.
dryaquaman
Vendor
This sounds familiar to me.
I think all we had to do was run as administrator.
Dry Aquaman
I think all we had to do was run as administrator.
Dry Aquaman
- Thread starter
- #5
- Thread starter
- #7
@KWBmitel: Controller is CXi and I am not sure where to find the memory size, but if its under the System hardware compute cards and in that one option says memory size is 268435456. Is it the memory size you are asking?
@dryaquaman: I tried running the application under administrative right but still its not working. I tried running it compatibility modes such as vistaSP1, Vista SP2, XP. But still its the same.
@dryaquaman: I tried running the application under administrative right but still its not working. I tried running it compatibility modes such as vistaSP1, Vista SP2, XP. But still its the same.
Supernova99
Technical User
You need 512 RAM upgrade
You can upgrade from 7.1 to 4.0
Then convert to GDM and then upgrade to either 4.1 or 4.2
Share what you know - Learn what you don't
You can upgrade from 7.1 to 4.0
Then convert to GDM and then upgrade to either 4.1 or 4.2
Share what you know - Learn what you don't
Stressing the "You need 512 RAM Upgrade" from Supernova's response above.
Also - You must have current Software Assurance on the Mitel AMC
Also of note: You will need to upgrade NSU nodes DB's with IMAT if they exist.
**********************************************
What's most important is that you realise ... There is no spoon.
Also - You must have current Software Assurance on the Mitel AMC
Also of note: You will need to upgrade NSU nodes DB's with IMAT if they exist.
**********************************************
What's most important is that you realise ... There is no spoon.
- Thread starter
- #10
- Thread starter
- #12
Supernova99
Technical User
as kwbmitel has already stressed you will need software assurance enabled to upgrade
Share what you know - Learn what you don't
Share what you know - Learn what you don't
To review:
You need 512 RAM upgrade
You must have current Software Assurance on the Mitel AMC
You can upgrade from 7.1 to 4.0
Then convert to GDM and then upgrade to either 4.1 or 4.2
I think I should also mention that you should have some experience with all of these things or pay someone who does. That's not to say that it's overly complicated but anyone can do this if things go according to plan. I earn my pay when things go wrong.
One thing I would have on hand for example is a spare hard drive complete with the knowledge on how to recover from a complete disaster of an upgrade.
**********************************************
What's most important is that you realise ... There is no spoon.
You need 512 RAM upgrade
You must have current Software Assurance on the Mitel AMC
You can upgrade from 7.1 to 4.0
Then convert to GDM and then upgrade to either 4.1 or 4.2
I think I should also mention that you should have some experience with all of these things or pay someone who does. That's not to say that it's overly complicated but anyone can do this if things go according to plan. I earn my pay when things go wrong.
One thing I would have on hand for example is a spare hard drive complete with the knowledge on how to recover from a complete disaster of an upgrade.
**********************************************
What's most important is that you realise ... There is no spoon.
- Thread starter
- #15
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