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5550 Console comments screen

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Wythefan

Technical User
May 20, 2009
32
US
I'm trying to setup the comments on 5550 console. I want to be able to right click on a BLF to show comments(cell phone numbers and Email address....Do I create a CSV file with the info and put it in the comments file? Any help would be appreciated
 
The comments fields are completely separate from the Right click menu.

Yes you need a CSV File.

Lookup the Custom Database Fields in the help files on the 5550 console. (Not the help files on the 3300)

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Occam's Razor - All things being equal, the simplest solution is the right one.
 
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