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54xx on 8.1 1

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qtelcom

Vendor
Jun 11, 2007
819
CA
Customer upgraded to 8.1 with 54xx series digital phones, one thing that is not working correctly, the time on the phones do not update while the phone is idle for a certain period of time, it's like the clock is stuck/frozen, when you hit the exit button on the phone to refresh the display, then the phone properly shows the correct time. This is affecting all 54xx phones, both 5410 and 5420's, all are updated to the latest firmware. Anyone seen this? Any ideas?
 
I have the same issue with my home 2410 sometimes the clock is stuck and lifting the receiver or any other action waking the phone up will upgrade the time and then it works again for some time. It is also not always the same time span and I don't really look at the clock on that phone too much.

Joe W.

FHandw, ACSS

 
Time updates always happened when you lift the handset.
I have seen this on all releases as far as i know.


BAZINGA!

I'm not insane, my mother had me tested!

 
the phones are upgraded, the time worked just fine on other releases with an idle 54xx phone.
 
This is a known issue. Avaya has several cases open on it. JIRA 32228.
 
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