5410 Downgrade Firmware

[CIDCrane]

I have new phones going into a IPO w/ 3.2 software on it. How do i get the phones to downgrade their firmware. i know you have to change a certain file's name or something but I just dont remember

 

[jamie77]

Exactly the same as an upgrade. it will pickup the files from the TFTP.

you may need the ALLOW_5410_UPGRADES NoUser source number but not sure.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[Bas1234]

You might need to run the "turn_on.bat" you'll find it in ;

C:\Program Files\Avaya\IP Office\Manager\

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It works! Now if only I could remember what I did...

Dain Bramaged
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[CIDCrane]

The new phones are at a higher release than the current phone system is putting out so the phones will not downgrade by themselves. The current phones are at R2.0 I believe, while the new phones are at R5.0. The new phones do not see the files in the Manager folder as a valid upgrade. I was told before that I had to change the file name of the R2.0 phone firmware to whatever file name that the new phones are programmed to look for.

 

[jamie77]

never had to rename a file before. Use as said above and it should go.

The IPO tells the phone what it should have and the phone responds. if they don't match the IPO gets the files from TFTP and sends to the phone. It's not the phone programmed with what it should have, the IPO is the decision maker.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[amriddle01]

No file naming or renaming is required, what you will have been told is wrong, you may find (as I have a few times) that to downgrade handsets they need to be plugged into the main unit if possible as for some reason expansion modules don't do it very well if at all

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers