Greetings all,
I've got a 3300 that i recently upgraded to 4.2 and added an additional 3300 resilient controller. I tested the failover last weekend and that went well and i returned service to the primary controller. This morning I had a trouble call from the customer that the voice mail button on the 5224's isn't working. It will flash when there is a message but when I press the button the display says 'no messages'. I've gone through system options and the class of service for the sets and VM, tried reloading the device and can't seem to find anything. Any ideas out there?
thanks
I've got a 3300 that i recently upgraded to 4.2 and added an additional 3300 resilient controller. I tested the failover last weekend and that went well and i returned service to the primary controller. This morning I had a trouble call from the customer that the voice mail button on the 5224's isn't working. It will flash when there is a message but when I press the button the display says 'no messages'. I've gone through system options and the class of service for the sets and VM, tried reloading the device and can't seem to find anything. Any ideas out there?
thanks