Hello, I have an S8400 with 9650 phones. Occasionally - like once a month, a random phone will not be able to back itself up, throwing up an error message on the users screen. Some of my users get confused. I want to avoid this msg at all costs. Is there a way to disable automatic backups, but still allow manual backups ? OR is there a way to disable the backup prompt message that for some reason occasionally comes up ? (using IIS) Much thanks for any comments, Jeff Z.