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4690 IP Speakerphone mute buttons

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MTCInc

MTCInc

Vendor
Feb 7, 2007
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We have (2) brand new 4690 IP speakerphones that have mute buttons that don't seem to work. Can anyone decipher if this is a firmware or hardware issue?
Thanks!
 
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If you're using on IP Office, I don't believe that they are officially supported...
Mike
 
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4690s are not supported for IP office, I'll confim that. Maybe in the future, but not at this time.

Not supported doesn't mean you can't get it to work, but there's no official documentation and probably not much help with issues like you're having.
 
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Is there anyone that might have experience in finding a manufacturer that has an IP Conference phone that is H.323 compliant as well as IP Office compatible (with supporting documentation?) I have been doing some research and it has been difficult at best to find anything.
 
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