Hi,
I have some voice quality issue with two users, out of 25-30 (soon it will be about 500). They say that they got a lot of complaints regarding voice quality (low volume, fading, crackling), when they were talking to external numbers over isdn pri, but they appear to hear other end ok (sistem is duplicated s8700 with 2 x g650, multi-connect, 3 x clan, 3x medpro, dhcp adressing, qos appears ok, voice vlans, latest sw and fw, no ip-hairpining). When I was doing test calls everything was fine, no problems.
All other users are satisfied with voice quality, apart of those two.
Any idea?
I have some voice quality issue with two users, out of 25-30 (soon it will be about 500). They say that they got a lot of complaints regarding voice quality (low volume, fading, crackling), when they were talking to external numbers over isdn pri, but they appear to hear other end ok (sistem is duplicated s8700 with 2 x g650, multi-connect, 3 x clan, 3x medpro, dhcp adressing, qos appears ok, voice vlans, latest sw and fw, no ip-hairpining). When I was doing test calls everything was fine, no problems.
All other users are satisfied with voice quality, apart of those two.
Any idea?