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4602 IP PHone stops with " Restarting...d"

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Avayavic

Technical User
Nov 21, 2005
25
DE
Hello,

my 4602 IP Phone stops booting with " Restarting...d".

We had some network problems, the line to the network was bouncing some times so i think that the IP Phone had no network when it tried to finish the boot file download.

Is there any possibility to resolv this problem?

thanks

av.
 
Avayavic,

the only solution i know is to give 'em hard reset by plugging out ethernet cable with power. wait ten seconds or so and plug it back.
 
Dwalin,

i´ve done a reset and the phone was some days powered off.
But still the same...
 
Avayavic,

well, so you have no option other than replacing this phone. i've had two of 4621 with similar symptomes: after powering on they kept cycling between "Starting...", "Loading..." and "Restarting...". i was lucky i had active warranty coverage on them.
 
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