4600 Series VPN Phone Setup!

[quazimotto]

Guys,


Greetings! I have an IP Office 400 Ver. 5.0.26 I am setting up for 8 VPN Telephones. I am using an ASA 505. I have the VPN telephones connecting but then the Phone cannot find the IPO server.

Has Anybody seen this?

Thank You,
Quaz

 

[TheSmash]

Make sure you set the Call Server IP address statically in the phone.

ACSS (SME)

 

[quazimotto]

I did that. I can see in the ASA that the tunnel is up and the phone is routed to the server. I put and IP route in the IPO back to the IP address of the phones.
Nothing.

Thanks for the comeback, TheSmash, I appreciate the help.

Quaz

 

[kwing112000]

you may need to disable the H323 inspect options in that firewall.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Vive Communications

 

[quazimotto]

Right you are, Kwing. I'll have a look.

 

[quazimotto]

Kwing, the ALG was already disabled. It is strange. The phone VPNs in. I can see it on the Cisco App, the user is authenticated and so on to Phase1/Phase2 completion. Tunnel is up.
I see the phone looking for the server. I put a route on the server for the virtual IPs created by the router for the inbound users. Nothing. Access-lists are there. I wonder if I need a route.? In a Juniper, a route is configured that points the virtual IPs of the telephones to the IPO.

Thank You,
Quaz

 

[derfloh]

Did you configure the "remote subnet" in the phone? Is the displayed call server IP correct?

IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN

 

[quazimotto]

Yes, Sir. I can see the telephone looking for the server on the cisco.

 

[derfloh]

Are you able to do a packet trace of the tunnel in the Cisco? To see if the phone routes the request into the tunnel?

IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN