4425 IP Phone Question

[Devanam]

I am attempting to connect some 4425 IP phones to the EL32 card in my MD110. I have connected two of them and I am able to sucessfully make and receive calls. There are, however six phones that I can not get to connect. I have checked all my administrator's settings in the phones and they all match up except that the phones that don't work are trying to auto detect the gateway. I can not find a place in the administration menu to change this. Can someone please help me?

Thank you in advance.

 

[ADB100]

You can only change this when the phones initially boot. I think it says something like 'use administrator mode to change IP address', at this point you need to press (I think?) the keys C * 4 together for a few seconds. You should then be able to enter the configuration, use the up & down keys to get to the 'Gatekeeper Discovery', set this to no and then you should be able to change the Gatekeeper IP address.

This method is only good for a few IP phones on a trial really However even for a trial I would recommend configuring DHCP Option 43 (with Vendor Classes if possible), plus DNS & a WEB server to serve the configuration files for the IP Phones. This makes the rollout much simpler - i.e. you plug the phone in and walk away..... Any changes you want to make or firmware upgrades are then all pretty much automatic.

HTH

Andy

 

[whosrdaddy]

there is a second option:

just open a webbrowser and type in the IP address of your phone.

Log on with password Ericsson.

you can change the GK discovery option under network.

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[ADB100]

there is a second option:

just open a webbrowser and type in the IP address of your phone.

Log on with password Ericsson.

you can change the GK discovery option under network.

/Daddy

Oh yes, you can do that as well....

Still think the best option is DHCP, DNS & a WEB Server.

Andy

 

[whosrdaddy]

Still think the best option is DHCP, DNS & a WEB Server.

totally agreed

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[Devanam]

OK, let me give you my exact situation, then hopefully you can assist me in solving this problem.

I have a very basic configuration, and not much invested into it.

I have a 2950t Cisco switch connected straight to the EL32 card. Then I have the 4425 IP phones hung right off that switch. I have no servers, for software or otherwise. I was hoping that I could just program the IP, subnet, and gateway into the phone and then plug and play.

When I connect the phone to the switch and turn it on. It goes through the proper messaging, and waits to be logged on. But when I enter the number to log on as, it attempts to log on, then times out. The only difference I can find is the auto detect gateway option, which I can see, but not change after the phone is loaded and waiting to be logged on.

I have attempted to connect a laptop to the switch and access the phone that way (via typing the IP into IE). But that does not work. I am able to telnet into the phone, but I can't find anything there that will help me.

Please help, I need these phones set up and working by the 24th of this month.

Thank you in advance.

 

[Devanam]

Ok, thank you guys for your help. I found my issue. Some punk in my shop decided to leave a laptop's settings set to search for a Proxy server. Once I fixed that, I was able to log into the phone and changed the gatekeeper address. After I changed the address I was able to sucessfully log the phone on. Thank you guys for your assistance.