406V2 line appearance

[trippercomm]

Line app not working with 3.2.69. What rel upgrade will work on a 406v2?

 

[Okkie26]

What is not woring? What dod you programm? Why do you want line app buttons?

I don't think an upgrade would help..

 

[trippercomm]

The only reason I need line appearance is for the customer to use forwarding from the phone company not through IP office.
When I program line I cannot access the line but incoming I can answer on that button.
The main reason the customer wants it is for it to show caller ID of the person calling. I'm using the remote call forward now and it shows one of their lines on Caller ID not the person calling.
I've done it on IP 500 but can't seem to get to work on this unit

 

[Okkie26]

Were shortcodes *#N and **N not meant for this future?

 

[Okkie26]

feature of course...

 

[Telecomboy]

406V2 can go all the way to R5 for free. I can't remember what release started allowing direct access to the line. It might not have been until R6.

 

[trippercomm]

Yes and thank you both.

 

[TouchToneTommy]

Were shortcodes *#N and **N not meant for this future?

Those short codes are not in a default US/English config - couldn't find anything in the help files on them. Could you elaborate a a little on them, or point me in the right direction?

I usually end up putting the 1st analog trunk in its own outgoing line group, and a short codes to enable and disable the teleco forwarding.

 

[Okkie26]

They are in the dutch version available.

I thought these were used to send a * or # code to the public network.

So by dialing **21 0201234567 you could forward you external line at the providers site.

 

[tlpeter]

These are Scandinavian features but I have no idea for what it is used for.
Gunnar probably knows.

BAZINGA!

I'm not insane, my mother had me tested!

 

[Okkie26]

I have read it in the manual once. But can't find it anymore...

 

[Okkie26]

Found some different explenations on the original Avaya docs...


Additional short codes of the form *DSSN, *SDN, *SKN, *#N and **N are also visible. These are used by
the IP Office system for internal functions and should not be removed or altered.



Additional short codes of the form *DSSN, *SDN, *SKN, these are used by the IP Office system for internal functions
and should not be removed or altered. Short codes *#N and **N may also visible, these are used for ISDN functions in
Scandinavian locales.



Way to go Avaya. Different explenations for the same function codes...

 

[Gunnaro]

Yes Peter, I know what this is.

As correctly stated by Okkie, they send a * or # command to the CO, avoiding matching short code in the IPO.

**N / Dial / K*NI
*#N / Dial / K#NI

Phone goes off hook after the second key, then sends the dialled commands as an Information Packet.

Example:
CO command *21*N# diverts the line at the far end.
CO command *61*N# diverts inbound calls after 20 sec.

If you are using mobile twinning call control, you will get a warning about the **N.

This feature could probably be useful if there is only one line going in to the IPO.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[Westi]

I know I am late to the party but the way I used to do that is to give Line 1 a different outgoing line ID and setup a shortcode for it
*72N
Dial
*72N
Line ID of line 1

that way you just have the customer dial it the same way they would on the line and don't have to waste a button

Then you setup a
*73
Dial
*73
Line Id of line 1

to disable it.

This will also allow to dial it from any phone and not just from a single one.

Joe W.

FHandw, ACSS (SME), ACIS (SME)


“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[TouchToneTommy]

Hi Westi-

That's how I do it now, and make the main ARS overflow to the Line 1 ARS for outbound. I was just grappling with the syntax Dial / K*NI and Dial / K#NI, having never seen it before and not finding a reference in the Help file. I guess the current way is probably the best for North America.

 

[Gunnaro]

TTT, guess you need to change the system locale to Norwegian, Swedish, or Danish for them to appear....but your VM prompts would be gibberish then

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[tlpeter]

I see them too Westi and i set it to Dutch


BAZINGA!

I'm not insane, my mother had me tested!

 

[Gunnaro]

Westi? Low on coffee today as well, Peter?

All the great locales have them then
(Ook nederlands klinkt als brabbeltaal voor de engels sprekende)

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[tlpeter]

Enough coffee but it is slootwater and not strong enough

BAZINGA!

I'm not insane, my mother had me tested!