hello all.. I am new to the game and would appreciate any advice on the following.
we currently have an Avaya IP Office 406 installed in Miami and VPN connections to New York, Carpi(Italy), Fabriano(Italy). Ultimately we would like to have Miami-IPOffice406,Carpi-IPOffice406,NY-SmallOffice,Fabriano-SmallOffice. However, for now I would appreciate some help integrating Miami-406 and New York-SO using the existing VPN.
We would like to achieve the following.
Have a 1-800 number for NY terminated on our existing PRI in Miami and have all these 1-800 incoming calls routed via VoIP/VPN to NY and ring a hunt group there.
Have all outbound calls in NY routed through VoIP/VPN to Miami to take advantage of cheap calling plan.
NY will have two analog lines for manual failover in case VPN link dies.
Central Voicemail will be used via a Voicemail Pro Server.
We will not be utilizing the WAN port on either IPOffice as we have an existing VPN.
Is this all possible?
In addition, a few posts refer to SCN. Is this a specific feature that must be implemented, or just referring to the network formed when routing information is added to other ipoffices is added.
Any implementation resources or advice on the pitfalls of this scenario would be much appreciated.
we currently have an Avaya IP Office 406 installed in Miami and VPN connections to New York, Carpi(Italy), Fabriano(Italy). Ultimately we would like to have Miami-IPOffice406,Carpi-IPOffice406,NY-SmallOffice,Fabriano-SmallOffice. However, for now I would appreciate some help integrating Miami-406 and New York-SO using the existing VPN.
We would like to achieve the following.
Have a 1-800 number for NY terminated on our existing PRI in Miami and have all these 1-800 incoming calls routed via VoIP/VPN to NY and ring a hunt group there.
Have all outbound calls in NY routed through VoIP/VPN to Miami to take advantage of cheap calling plan.
NY will have two analog lines for manual failover in case VPN link dies.
Central Voicemail will be used via a Voicemail Pro Server.
We will not be utilizing the WAN port on either IPOffice as we have an existing VPN.
Is this all possible?
In addition, a few posts refer to SCN. Is this a specific feature that must be implemented, or just referring to the network formed when routing information is added to other ipoffices is added.
Any implementation resources or advice on the pitfalls of this scenario would be much appreciated.