403 Forbidden 1

[sgrossman]

I am working on getting a SIP extension working on an IP Office version 5.0. This is the data I am getting. Any ideas? Thank you!

1400978mS Sip: (f529bd48) SendSIPResponse: REGISTER code 403 SENT TO 10.108.48.117 55596
1400978mS SIP Reg/Opt Tx: phone
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 10.108.48.117:55596;rport;branch=z9hG4bKPjwS2NaU4goFOmcRG4SFmhJRt6Arz.STZx
From: "Test" <sip:Test@10.108.48.5>;tag=XjMZQFuVxF9HvdTwiKdbOfy9muqDDPCs
To: "Test" <sip:Test@10.108.48.5>;tag=da2085a1694c103e
Call-ID: WEKcvDl-9axjR4Iwjr.YYLzDfIBM8d0N
CSeq: 12076 REGISTER
User-Agent: IP Office 5.0 (24)
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, SUBSCRIBE, REGISTER, PUBLISH
Content-Length: 0
1400979mS SIP Tx: UDP 10.108.48.5:5060 -> 10.108.48.117:55596
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 10.108.48.117:55596;rport;branch=z9hG4bKPjwS2NaU4goFOmcRG4SFmhJRt6Arz.STZx
From: "Test" <sip:Test@10.108.48.5>;tag=XjMZQFuVxF9HvdTwiKdbOfy9muqDDPCs
To: "Test" <sip:Test@10.108.48.5>;tag=da2085a1694c103e
Call-ID: WEKcvDl-9axjR4Iwjr.YYLzDfIBM8d0N
CSeq: 12076 REGISTER
User-Agent: IP Office 5.0 (24)
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, SUBSCRIBE, REGISTER, PUBLISH
Content-Length: 0
1409022mS SIP Rx: UDP 10.108.48.117:55596 -> 10.108.48.5:5060
REGISTER sip:10.108.48.5;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.108.48.117:55596;rport;branch=z9hG4bKPjwN39IqyDEhEQeYgOarIV3KpaB0OJDmNp
Max-Forwards: 70
From: "Test" <sip:Test@10.108.48.5>;tag=NJwezT6EoWprelwD8YDO18kZEXUKizH5
To: "Test" <sip:Test@10.108.48.5>
Call-ID: g2eJWVOUkIv4In-EkjsmYirAiTxa78UC
CSeq: 22929 REGISTER
User-Agent: Join 3.2.2(8905)
Contact: "Test" <sip:Test@10.108.48.117:55596>
Expires: 900
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS, MESSAGE
Content-Length: 0
1409024mS SIP Reg/Opt Rx: phone
REGISTER sip:10.108.48.5;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.108.48.117:55596;rport;branch=z9hG4bKPjwN39IqyDEhEQeYgOarIV3KpaB0OJDmNp
Max-Forwards: 70
From: "Test" <sip:Test@10.108.48.5>;tag=NJwezT6EoWprelwD8YDO18kZEXUKizH5
To: "Test" <sip:Test@10.108.48.5>
Call-ID: g2eJWVOUkIv4In-EkjsmYirAiTxa78UC
CSeq: 22929 REGISTER
User-Agent: Join 3.2.2(8905)
Contact: "Test" <sip:Test@10.108.48.117:55596>
Expires: 900
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS, MESSAGE
Content-Length: 0
1409025mS Sip: (f529bd48) SendSIPResponse: REGISTER code 403 SENT TO 10.108.48.117 55596
1409025mS SIP Reg/Opt Tx: phone
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 10.108.48.117:55596;rport;branch=z9hG4bKPjwN39IqyDEhEQeYgOarIV3KpaB0OJDmNp
From: "Test" <sip:Test@10.108.48.5>;tag=NJwezT6EoWprelwD8YDO18kZEXUKizH5
To: "Test" <sip:Test@10.108.48.5>;tag=cd1397c801753124
Call-ID: g2eJWVOUkIv4In-EkjsmYirAiTxa78UC
CSeq: 22929 REGISTER
User-Agent: IP Office 5.0 (24)
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, SUBSCRIBE, REGISTER, PUBLISH
Content-Length: 0
1409026mS SIP Tx: UDP 10.108.48.5:5060 -> 10.108.48.117:55596
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 10.108.48.117:55596;rport;branch=z9hG4bKPjwN39IqyDEhEQeYgOarIV3KpaB0OJDmNp
From: "Test" <sip:Test@10.108.48.5>;tag=NJwezT6EoWprelwD8YDO18kZEXUKizH5
To: "Test" <sip:Test@10.108.48.5>;tag=cd1397c801753124
Call-ID: g2eJWVOUkIv4In-EkjsmYirAiTxa78UC
CSeq: 22929 REGISTER
User-Agent: IP Office 5.0 (24)
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, SUBSCRIBE, REGISTER, PUBLISH
Content-Length: 0

 

[Westi]

R 5.0 was the first release with SIP extensions and a lot has improved since then. It might be that you are just not able to set certain parameters that you would need.

What device is it that you want to connect to the IPO and do you have a license for it?

Joe W.

FHandw, ACSS (SME), ACIS (SME)


“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[amriddle01]

Don't forget on the SIP device the username is the extension number, not the name in the IP Office

 

[tlpeter]

Indeed, extension and password what is needed.
If one of those two is wrong than you get a 403.


BAZINGA!

I'm not insane, my mother had me tested!

 

[sgrossman]

And that is exactly what I normally use, however when using the extension number as the username and password, I get an error in monitor saying user not found, even though it is clearly there.

 

[tlpeter]

Isn't there a 3rd option like username, authentication and password?
In that case the authentication is the extension number ( i think)


BAZINGA!

I'm not insane, my mother had me tested!

 

[sgrossman]

You got it. The app that this person was using to test has username, password, and auth ID. I will have him put the extension there and flip flop them if it does not work.

Thanks Peter.

 

[sgrossman]

Peter,

I got the app working thanks to your help today. The username was the extension, password was the login code, and the "Auth Username" (in the case of this app) was the username.

 

[tlpeter]

You are welcome

BAZINGA!

I'm not insane, my mother had me tested!