We just made the the jump from R9 to R11. At R9, the old Phone Manager PC application still worked. At R11, it does not. We're looking at One-X portal for call control on the PC (we use DECT phones, its much easier) and One-X feels ancient! Is there a 3rd party application out there that can do a better job of this?
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3rd party application for managing phone calls?
- Thread starter nmessick
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Have a look at Smart Call Monitor in free or paid versions.
Avaya keep changing direction but the latest for R11 is IX Workplace - you need Preferred Edition and at least an Office Worker licence.
Avaya keep changing direction but the latest for R11 is IX Workplace - you need Preferred Edition and at least an Office Worker licence.
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