3905 phone Incoming Buzzer Ring 2

[goland]

I have a 3905 phone that has a DN 3143 on key 01.
When it rings it just beeps once.
Is it possible for it to ring regardless of whether the key 3100 is being used or not.
Thanks in advance,
You guys make Nortel products more bearable

 

[TelcoTek]

Program CLS of that phone to FITA.

 

[goland]

Hey TelcoTek,
Thanks for the quick reply
When I change the CLS to FITA I get:
Flexable Incoming Tones Customer Options is turned off.

Any ideas where to turn this on?
Thanks
wyles

 

[Rudh]

Check to see if you have package 125 . If you do go to LD 15 (CDB) and change OPT SBD to SBA. Then turn on your FITA in your class of service on your phone. Good Luck.

 

[Nortellian]

add rngb to cls setting.

 

[goland]

Thanks alot Rudh.
Does changing the CDB (ftr_data) to DBA allowed me to then put the class of service to fita.
Does this affect how many rings the voice pick up in because it doesn't seem to go to voicemail anymore.
If you have input I would love to hear it.
thanks,
Wylie

 

[Nortellian]

add rngb to cls setting. Unless I'm misunderstanding what you want all you have to do is add cls rngb.

 

[goland]

The multiple ringing seems to work now with the cls set to fita but the voicemail does not pick up. Is there a setting I can change to get the voicemail to pick up or do I have to use the rngb CLS setting.
Thanks everyone,

 

[Rudh]

Last Hunt Key (LHK) setting on the phone is set to 1. If it isn't change it to 1. If it does't work print out the phone (DNB) and put it on the forum. The forum will find out your problem for sure.

 

[goland]

Thanks for replying
Here is the Phone that does not seem to go to voicemail anymore.
Note two dn but the voicemail is on the 3142 key01. Does it need to be on key 00???

REQ: prt
TYPE: tnb
TN 20 0 1 5
DATE
PAGE
DES

DES RYD
TN 020 0 01 05
TYPE 3905
CDEN 8D
CTYP XDLC
CUST 0
KBA 1
FDN
TGAR 5
NCOS 4
RNPG 0
SSU
CLS UNR FBD WTA LPR MTD FND HTD TDD CRPD STSD
MWD RMMD SMWD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITA CLTD ASCD
CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC MCBN
CPND_LANG ENG
HUNT
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLNG ENG
DNDR 0
KEY 00 SCR 3100 96 MARP
CPND
NAME Rydan
XPLN 5
DISPLAY_FMT FIRST,LAST
01 SCR 3143 96 MARP
CPND
NAME Rydan
XPLN 5
DISPLAY_FMT FIRST,LAST
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53

 

[Nortellian]

A good habit to get into is printing a phone and capturing the data before you out and rebuild. You should look at another phone that is wortking correctly and look for differences. But to help, look at fdn setting, hunt setting and examine cls settings fnd versus fna, htd versus hta.

 

[goland]

Thanks guys,
It was basically
setting FDN and HUNT set to 7000 (mail)
and I set cls settings FTA HTA FBA
Thanks agian everyone who responded .
These are tedius tasks that without this forum would be difficult.
Thanks
Wyles

 

[Rudh]

To set up the message key you need to put it in key 16 MWK 7000.

 

[Rudh]

Note need to change class of service CLS MWA before you put in the message key. Also did the last hunt key LHK be set for 1 so key 1 will go to the voicemail.