3904 message waiting lamp stays on.

[twindragon]

I have a 3904 that has the message lamp stuck on. I tried a disu and enlu on it and also a manual unplug but the lamp presists. is there another way (on option 11) to turn the light off, there are no messages in the users voicemail.

 

[johnpoole]

check the mail for a different mb that is lighting that lamp. to turn off and on lights from your phone, add mik and mck keys to your set, press the mck, dial the number press the mck again.. lamp goes out

john poole
bellsouth business
columbia,sc

 

[twindragon]

Thanks,
I checked the MB already, and there isn't anything pointing to it. You'll have to forgive my ignorance but what is mck and mik?

 

[johnpoole]

ld 11 change

PT0000
REQ: chg
TYPE: 3904
TN   56 0 14 14
ECHG yep
ITEM key 8 mik
     KEY 9 mck
     KEY
ITEM
HNT FNA
HNT FNA

easy change to add keys to your phone, to get to that point you need your phone type and tn, ld 20 prt dnb will give you that info

john poole
bellsouth business
columbia,sc

 

[twindragon]

That part I understand but I don't get what the MIK and MCK do, what do they stand for? I haven't been doing this phone thing very long so its probably a dumb question but I have never heard of these particular keys.

 

[mluckie1]

MIK Message indicator key, MCK Message Cancel, Are from the time when attendants would take messages, also if you had an octel vm.

 

[twindragon]

Ahhh I see, thanks to both of you. I will try that.

 

[mluckie1]

One other thing. To use the keys. To cancel a lite. Press MCK key then enter ext. number (if lite is lit the indicator will start to flash) then press the mck kay again. do the same for MIK key.

 

[twindragon]

I did that and the light has been cleared, thanks much.