We have a 3904 phone which we programmed to update the firmware using the LD 32, FDLF command. Unfortunately, I accidentally did it twice. It was interrupted the second time and now is stuck in MBSY when STAT'ing the TN. We tried disabling the TN and OUT'ing it, but still no success. Any suggestions or ideas?
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3904 locked due to interruption of firmware download
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bigindian65
Technical User
I had that happen once. Re-ran force down load, then it was okay.
Mato' Was'aka
Mato' Was'aka
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- #3
acewarlock
Technical User
Print the TNb and then Out the TN and then rebuild it.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
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- #5
acewarlock
Technical User
Just wondering, if you put another 3904 on that TN does it work can you IDU it or is the system still trying to do the upgrade?
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
- Thread starter
- #7
We had an issue with this at one of our sites too. The users were all told that if they see weirdness on their displays, they should unplug their phones and plug them back in...
Well this works well with 2616's.
However when a 3904 is getting a flash download and the phone is in maintenance and gets unplugged, it has no idea what it is. At this point the phone system does not recognize it as a phone and the phone will not accept a further download.
We were told that if the EPROM is damaged in this matter that your only recourse was to send it back to nortel to be replaced.
Well this works well with 2616's.
However when a 3904 is getting a flash download and the phone is in maintenance and gets unplugged, it has no idea what it is. At this point the phone system does not recognize it as a phone and the phone will not accept a further download.
We were told that if the EPROM is damaged in this matter that your only recourse was to send it back to nortel to be replaced.
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