3904.I PUT ADD IN CLS TO ONLY LOG KEY0 BUT LOST CLID ON KEYS 1-3

[tekbrian]

I HAVE FIGURED OUT THE FIRST PART, I PUT ADD IN CLS BUT NOW THE CLID ONLY WORKS FOR KEY 0. HOW DO I GET CLID TO WORK ON THE OTHER KEYS AND OF COURSE LEAVE THE CALL LOG ONLY TO LOG KEY 0,MY COLLEUGES "PRIMARY #"??

ANYONE HAVE ANY IDEAS

THANKS FOR YOUR HELP

 

[PERRYPJ]

You will need TDD in the CLS

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[tekbrian]

I had TDD in the CLS and it would log all missed calls, key 0 x2034 and our department line key 1 x2522 and I couldn't tell which line that the missed call came from key 0 or key 1, So I changed the CLS to ADD so it wouldn't log the missed call on key 1 because I only want to know what calls I missed on my primary ext 2034 (key 0).....but with CLS ADD it only logs missed calls on key 0, which is what I want so I can tell that I missed a call on my ext (key 0)...But CLS ADD does not show me clid when someone calls on key 1 which I want to know if I'm sitting at my desk.
Is there anyway the phone can be programmed to log missed calls only on key 0, and keep the clid on key 1.

I know there is a way to program a display button to press when someone calls to see clid but we don't want to have to hit another button.

here is how it is programmed below..

REQ: prt
TYPE: 3904
TN 8 0 1 1
DATE
PAGE
DES

DES 2034
TN 008 0 01 01
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
ERL 0
FDN 2828
TGAR 15
LDN NO
NCOS 5
SGRP 0
RNPG 0
SCI 0
SSU 0000
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUA DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDA
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTU DNDY DNO3 MCBN
CDMR PRED MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 2828
LHK 0
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 2034 0
DNRO 0
DNRI 0
CPND
NAME primary ext
XPLN 9
DISPLAY_FMT FIRST,LAST
01 SCN 2522 0
DNRO 0
DNRI 0
CPND
NAME department ext
XPLN 14
DISPLAY_FMT FIRST,LAST
02 ADL 16 2474
03 ADL 16
04 ADL 16
05 ADL 16 818044965925
06
07 ADL 16
08 ADL 16
09
10 MIK
11 MCK
12
13
14
15
16 MWK 2828
17 TRN
18 AO6
19 CFW 4 2828
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26
27 CLT
28 RLT
29
30
31

 

[RickyPone]

I always have to ask, do you really need to know who is calling on any line? Just answer the phone, that's why it sits on your desk.

 

[bhassell2000]

can use a display key if you dont want to have TDD in CLS

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[tekbrian]

Ricky: it's about priorities...I work where there are armed officers with machine guns everywhere...certain departments go to VM and we will get to them later..others are very critical if they have issues...If you don't know how to fix my issue then don't reply with a smart answer.

 

[trvlr1]

Norteltek123 : I too have worked in very secure locations and compounds, with armed gaurds etc, some even complete with their own mine fields, so don't even consider that you are the only one who's "been there"!
The statement by RickyPone is actually quite legitimate, there are people out there who use caller ID to screen their calls and not do the job they have been given and are being paid to do. You do have a legitimate reason for wanting Caller ID, all you had to do was say that, there was no reason to come down on someone who may have the answer to your next question, but now will likely never help you out again.

 

[PERRYPJ]

You get one or the other, you can't have both

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[tekbrian]

TRVLR1: OK, You are right.....yes there is a legitimate reason I'm asking this question...our team is responsable for all communications not just phones, we have to have some kind of priorities in place..We can't stop to turn off a message waiting light..maybe we need to add another line to handle critical problems that will always be answered when called, but on the other hand everyone thinks their problem is critical when in fact it is not considered critical over the whole spectrum of our WAN and the federal governments regulations....and Perry I think you are right...I can't seem to figure out how to have both....so is everyone in agreement with Perry?

 

[StanleySteamer]

Buddy had a good compromise with the DSP key.

 

[PERRYPJ]

Only problem with the DSP is that you have to physically push the key, if you do that why would you just answer phone.

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[trvlr1]

If you are on another call, pushing the DSP will allow you to see other calls coming in and determine if they were a high enough priority to go to, over the call you are already on.

 

[tekbrian]

ok thanks,I guess I will have to go with the DSP...

Rickypone: sorry that was a valid question some people are lazy, you should pickup the phone every time it rings......I wish I had time to....we need 3 new hires but that won't happen; not in this economy.