3720 Dect

[bdelmar]

Just installed a 3720 Dect on an IP500V1 7.0.5

Problem is when the customer answers a call, they press the More key, there is no transfer option to be able to transfer the call as detailed in the user guide.

How do they transfer a call with a 3720?

 

[Gunnaro]

- Press R to put caller on hold.
- Dial the number you want to transfer to.
- When answered, hang up (or check if it is ok to transfer before hanging up).

Call is now transfered

If the receiver doesn't answer, press R once to try another extention or press R twice to get the inbound caller back.


...And BTW: Upgrade the IPO to the latest R7 release, it's worth it.


Regards
Gunnar

 

[tlpeter]

The later versions of firmware can use the "more" button but then you must use provisioning.


BAZINGA!

I'm not insane, my mother had me tested!

 

[56BelAir]

Press the Green call button, then enter the extension number and press the red "hang up button".