3300 Upgrade Failure

[woody1976]

My upgrade failed using the installer tool, tried doing it manually the following is a screenshot of what i have set up manually, can anyone shed any light on what might be the problem.
I can ping the RTC at the 192.168.1.2, my laptop is 192.168.1.7,

Thanks
Woody

boot device : motfcc
unit number : 0
processor number : 0
host name : bootHost
file name : Boot_Install
inet on ethernet (e) : 192.168.1.2:ffffff00
host inet (h) : 192.168.1.7
user (u) : ftp
ftp password (pw) : ftp
flags (f) : 0x0
other (o) : motfcc

Attached TCP/IP interface to motfcc0.
Attaching network interface lo0... done.
Loading...
Error loading file: errno = 0x3c.
Can't load boot file!!

 

[slapin]

And you have ftp server running on your laptop. And there is a user ftp with "ftp" password. Do you see any connection attempts in the ftp server log? Do you have a network sniffer on the laptop? If so is there any activity from ICP?

 

[kwbMitel]

Try using internet explorer on your laptop to open a FTP session to yourself using the Same credentials.

URL = ftp://192.168.1.7

Make sure the files are actually there.

Try to drag a file into and out of the directory to prove access rights.

Last, try to ping the controller

If all of these succeed, you should have no issues

*******************************************************
Hard work often pays off after time, but laziness always pays off now.

 

[kwbMitel]

Just noticed something else, you might want to try the @ symbol for the password instead of ftp.

*******************************************************
Hard work often pays off after time, but laziness always pays off now.

 

[woody1976]

I have tried web browsing to the ftp server and it does not find the files, however if i go to the directory c:\Inetpub\ftproot, the files are there?

 

[woody1976]

Also just tried it with the ftp password as @, still no joy!

Think i may have a dead system!?!?

 

[woody1976]

This is a new screenshot.

boot device : motfcc
unit number : 0
processor number : 0
host name : bootHost
file name : Boot_Install
inet on ethernet (e) : 192.168.1.2:ffffff00
host inet (h) : 192.168.1.7
user (u) : ftp
ftp password (pw) : @
flags (f) : 0x0
other (o) : motfcc

Attached TCP/IP interface to motfcc0.
Attaching network interface lo0... done.
Loading...
Error loading file: errno = 0x3c.
Can't load boot file!!

 

[andy4uk]

Hi Woody,

It looks like yo don't have a ftp server configured, as this is what is used to download the software from your pc to the Mitel system.

If you select this link below, this will direct you to the wftpd server which is free software you are able to use.

http://www.wftpd.com/

hope this helps

Andy

 

[TheMitelGuy]

Remove the HostName (bootHost), put a space there and try again.

 

[woody1976]

Ok i will give this a go MiteGuy, Andy4uk i do have ftp server running it is the inbuilt windows one through loading iis, i have done many upgrades from my current laptop with no issue's.

Thanks
Woody

 

[bearvalley]

In administrative tools/IIS change the default ftp server ip address to 192.168.1.7. (Will appear in the dropdown).


You will now have access to your ftp server via a web browser.

Job Done.

Dont forget to remove the boothost value. (think a comma(,) will remove the field)