3300 Record-A-Call forward to email

[christiankarl]

Hi everyone, is there other way to forward recorded conversation to email like voicemail. Any idea is highly appreciated.

 

[kwbMitel]

Are you saying you can't do it, or are you saying your looking for a different way to do it?

Can't say I've tried on a 3300 but I know it's possible on the 200. Reasonable to assume it's possible on the 3300.

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Mitelmatt]

Yeah the recorded calls should transfer to email exactly the same as the voicemail. The recorded calls go into the users mailbox the same as voicemail, although doesn;t light the MWI

As they go in, if you have forward always to email set in the VMS Box config it will send it

Don;t fforget to put the IP address of your exchange server in the Systems Options form,

 

[kwbMitel]

I just remembered one of my customers that uses a 3300 for this. The transfer is automatic and works without issues.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[christiankarl]

thanks guys for your replies, unfortunately only voicemail is able to forward to email..any ideas?

 

[nytalkin]

I'll test it tomarrow but RAC leaves the recorded call as a new voicemail message and should be treated the same as any ither message except for message waiting.

NO GOOD DEED GOES UNPUNISHED!

 

[IrwinMFletcher]

Yes, it can be done, it works the same as any voicemail message.

 

[bobcheese]

are you using the embedded voicemail for voicemail & recording calls or another application?

 

[lvlatty]

This works perfectly, We have done it - even managed to edit sending email address.

 

[boycey9]

How long is your recording, it may be exceeding the maximum attachment size allowed by the exchange server

 

[christiankarl]

thanks guys...yes im using embedded voicemail but since all of you have done it, i think i'll check the configuration again maybe i just overlooked at it..again thanks all of you.

 

[kwbMitel]

Just to be clear, you've only asked about forwarding Recorded Calls. Is your issue more global? Can you forward any messages? I am starting to suspect you've asked the wrong question.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[christiankarl]

kwbMitel
I can forward any messages except recorded calls but right now it's working.Resetting the 3300 solve the issue.Thanks.