Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

3300 cxi reporting

Status
Not open for further replies.

guitartech

Technical User
Feb 11, 2008
80
CA
We are installing a 3300 cxi with ver 10 software
there will be a few ACD agents and using the embedded vmail/rad's for greetings.

What is available for reporting options like wait times, dropped calls, etc?
Can it be printed or sent through IP as a text file etc?

I haven't found much in the docs about this.
 
I asked a similar question about a month ago.
thread1329-1580468

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
 
Ok thanks, looks like nothing out of the box, too bad.

Thanks for the info.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top