3300 cxi ii password reset 2

[Tonyc84]

Unable to reset access password on mitel 3300 cxi ii controller

Looked over similar posts but not getting anywhere trying to resolve this, mitel wont support me as the controller has been bought second hand online

Cannot access the controller to configure either by web browser or via maintenance port (putty) - see below:

-> Reset_All_Login_Passwords
undefined symbol: Reset_All_Login_Passwords
-> ResetAllLoginPasswords
undefined symbol: ResetAllLoginPasswords
->


can anyone please advise me on this

 

[Tonyc84]

also tried
reset_login_password "system

 

[kwbMitel]

Software level matters

 

[Tonyc84]

Hi kwbmitel
Thanks for the reply.

software level matters? can you elaborate

 

[techymitel]

Password reset procedure depends on the software level that you are running.

Which software level does your system have?

 

[Tonyc84]

for VxWorks? this is 5.5.2

 

[Tonyc84]

CPU: Mitel Embedded PPC83XX F100
Version: VxWorks5.5.2
BSP version: 3.1/4
Creation date: Aug 27 2010, 15:14:19

 

[techymitel]

Hi,

So that is the VxWorks embedded OS software which runs the Mitel software.

It's dated 2010 so that puts your system software around ICP version 9 / MCD 4.0 / MCD 4.1 / MCD 4.2 timeframe.

There were different procedures for each of these loads.

Can you run the command _swrevs and report what you see please - this should give the call control version - we can use that to tell which version of software you are running.

If it reports:

39.0.x.x you have ICP version 9

procedure (WILL DELETE ALL USER ACCOUNTS):
cd "/db/database/files" [RETURN]
pwd [RETURN] (to confirm in correct directory)
ll [RETURN] (will list files - you should see a file named usrprfle.db)
remove "usrprfle.db" [RETURN]
or
rename "usrprfle.db","oldprofile.db" [RETURN]
REBOOT THE SERVER - login with default username and password - system / password

39.1.0.x you have MCD 4.0
40.0.x.x you have MCD 4.0 SP1
40.1.x.x you have MCD 4.1
40.2.x.x you have MCD 4.2

procedure I have is untested by me. I would need to test first before sharing.
If you have this software I will test it.


41.0.x.x you have MCD 5.0
procedure for MCD 5.0 and beyond (but you tried these commands and they did not work - so I think you have earlier software)
from RTC use commands:
ResetLoginPassword "username" [RETURN]
ResetAllLoginPasswords [RETURN]

 

[Tonyc84]

that makes sense
must be mcd as its "mitel communications director" on the web login screen

after running swrevs it gave the below

Software version: 10.2.0.26_2
System relink: No relink has been applied.
Call Control relink: No relink has been applied.
value = 28 = 0x1c
->
???

 

[Tonyc84]

hi techy mitel

doesn't seem to be working for me

I run the commands and can see it, tried to "remove" it
"renamed" it - can see them in the database prior to running the commands but then after reboot it doesn't seem to work?

-> cd "/db/database/files/"
value = 0 = 0x0
-> pwd
/db/database/files
value = 19 = 0x13
-> ll
drwxrwxrwx 1 0 0 4096 Jul 10 19:09 ./
drwxrwxrwx 1 0 0 4096 Jul 10 19:09 ../
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 databver.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 lclneid.db
-rwxrwxrwx 1 0 0 2048 Oct 18 2010 cpbltdet.db
-rwxrwxrwx 1 0 0 57344 Nov 2 2009 registry.db
-rwxrwxrwx 1 0 0 2048 Aug 18 2011 sysconfg.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 wsonlser.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 bookmark.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 bookmklb.db
-rwxrwxrwx 1 0 0 249856 Oct 24 2017 keylabls.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 webstapp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 wbsspddl.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 wbsspdlb.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 prsnldir.db
-rwxrwxrwx 1 0 0 230400 Sep 6 2018 calllogs.db
-rwxrwxrwx 1 0 0 8192 Nov 3 2009 ipconsol.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:14 alrmctgy.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:15 sysalrmd.db
-rwxrwxrwx 1 0 0 32768 Nov 2 2009 alrmnotfcn.db
-rwxrwxrwx 1 0 0 2048 Aug 18 2011 sysadpcy.db
-rwxrwxrwx 1 0 0 11264 Aug 18 2011 formauth.db
-rwxrwxrwx 1 0 0 12288 Jul 5 2017 xaregapp.db
-rwxrwxrwx 1 0 0 2048 Sep 26 2011 vmhntgrp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 wireless.db
-rwxrwxrwx 1 0 0 2048 Sep 22 2010 vmnumprt.db
-rwxrwxrwx 1 0 0 8192 Aug 18 2011 prstcnfg.db
-rwxrwxrwx 1 0 0 8192 Aug 18 2011 vmoption.db
-rwxrwxrwx 1 0 0 16384 Sep 26 2011 vmemail.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 nrkelemt.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 opsmangr.db
-rwxrwxrwx 1 0 0 16384 Sep 6 2018 dmal2dat.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 l2tocesd.db
-rwxrwxrwx 1 0 0 18432 Aug 18 2011 mediasrc.db
-rwxrwxrwx 1 0 0 2048 Aug 18 2011 mediasrcusage.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 mixmlapp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 mixmlfeat.db
-rwxrwxrwx 1 0 0 16384 Jan 1 1980 sippeers.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 siproute.db
-rwxrwxrwx 1 0 0 2048 Jul 5 2017 pginfo.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 pginfhl.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 sysipass.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 spteluri.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 spotprxy.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 sipnecor.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 lmt.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 lmtReport.db
-rwxrwxrwx 1 0 0 77824 Jan 1 1980 sipdevcp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 alrmThres.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 faxcfg_interzone.db
-rwxrwxrwx 1 0 0 7168 Nov 2 2009 faxcfg_intrazone.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 gdmlang.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 gdmhustyp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 gdmhsstyp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 gdmcityp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 gdmadmappacs.db
-rwxrwxrwx 1 0 0 2048 Mar 26 2018 system_datetime.db
-rwxrwxrwx 1 0 0 4096 Nov 2 2009 eftpsvr.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 cesdmeta.db
-rwxrwxrwx 1 0 0 16384 Nov 2 2009 cesidlog.db
-rwxrwxrwx 1 0 0 8192 Jul 5 2017 netelmcr.db
-rwxrwxrwx 1 0 0 2048 Oct 18 2010 dsttrnlog.db
-rwxrwxrwx 1 0 0 2048 Jul 5 2017 icpclust.db
-rwxrwxrwx 1 0 0 2048 Oct 18 2010 distpayl.db
-rwxrwxrwx 1 0 0 2048 Jul 5 2017 clicppbx.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 udmaccnt.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 lcimetad.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 lcimembr.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:12 udmntcfg.db
-rwxrwxrwx 1 0 0 2048 Jul 19 2018 unseqnbr.db
-rwxrwxrwx 1 0 0 2048 Jul 5 2017 neprops.db
-rwxrwxrwx 1 0 0 9216 Nov 22 2010 lciclscp.db
-rwxrwxrwx 1 0 0 2048 Oct 18 2010 dstupdat.db
-rwxrwxrwx 1 0 0 16384 Nov 2 2009 lcideftn.db
-rwxrwxrwx 1 0 0 65536 Nov 22 2010 deideftn.db
-rwxrwxrwx 1 0 0 57344 Nov 2 2009 dercddst.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 cpbltinf.db
-rwxrwxrwx 1 0 0 24576 Nov 22 2010 cpbltdei.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 vqconfig.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 clstrmbr.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 urinumxl.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 bwmcfg.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 bwmzaps.db
-rwxrwxrwx 1 0 0 2048 Jul 5 2017 netginfo.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 netgdata.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 admginfo.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 admgdata.db
-rwxrwxrwx 1 0 0 8192 Aug 6 2015 gdmusr.db
-rwxrwxrwx 1 0 0 8192 Jan 14 2014 gdmuserauth.db
-rwxrwxrwx 1 0 0 2048 Aug 18 2011 gdmadmpolmap.db
-rwxrwxrwx 1 0 0 32768 Sep 26 2011 gdmhus.db
-rwxrwxrwx 1 0 0 3072 Sep 22 2010 gdmhss.db
-rwxrwxrwx 1 0 0 5120 Sep 26 2011 gdmutohusmap.db
-rwxrwxrwx 1 0 0 2048 Aug 18 2011 esmusrappaccs.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 esmusrtoolpref.db
-rwxrwxrwx 1 0 0 3072 Nov 2 2009 fmaConfig.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 corpdirupdt.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 localDnList.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 vqsmeta.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 vqstats.db
-rwxrwxrwx 1 0 0 43 Mar 26 2018 jobs.xml
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI089102.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI089103.db
-rwxrwxrwx 1 0 0 6144 Jul 10 19:09 SI094095.db
-rwxrwxrwx 1 0 0 4096 Jul 10 19:09 SI095098.db
-rwxrwxrwx 1 0 0 5120 Jul 10 19:09 SI097098.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI099100.db
-rwxrwxrwx 1 0 0 4096 Jul 10 19:09 SI089098.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI089093.db
-rwxrwxrwx 1 0 0 3072 Jun 16 2010 externalVVMServer.db
-rwxrwxrwx 1 0 0 2048 Jun 16 2010 schedholidayexpr.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI089090.db
-rwxrwxrwx 1 0 0 2048 Jun 16 2010 crs.db
-rwxrwxrwx 1 0 0 4096 Jul 10 19:09 SI088089.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI076093.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI076092.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 SI076077.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 vqssndid.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:16 hdrswlog.db
-rwxrwxrwx 1 0 0 1384448 Jul 10 19:16 pstswlog.db2
-rwxrwxrwx 1 0 0 15360 Jan 1 1980 indialmd.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 indialdv.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 indialsd.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 indialsg.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 locSpec.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:16 audtmeta.db
-rwxrwxrwx 1 0 0 122880 Jul 10 19:16 auditlog.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 urisndid.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 bw15sndd.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 bw24sndd.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 netgisnd.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 admgisnd.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 chksmdta.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 necsndid.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 bw15mnst.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 bw15meta.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 dlgsndid.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 bw24hrst.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 bw24meta.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 admgdsnd.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 gdmusrsndid.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 gdmuserauthsndid.db
-rwxrwxrwx 1 0 0 28672 Jul 10 19:09 gdmhussndid.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 gdmhsssndid.db
-rwxrwxrwx 1 0 0 4096 Jul 10 19:09 gdmutohusmapsndid.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 usrprfle.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 diusndid.db
-rwxrwxrwx 1 0 0 0 Jul 10 01:20 ResetAllLoginPasswords
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 icpsndid.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 lccsndid.db
value = 0 = 0x0
-> remove "usrprfle.db"
value = 0 = 0x0
-> cd "/db/database/files"
value = 0 = 0x0
-> pwd
/db/database/files
value = 19 = 0x13
-> ll
drwxrwxrwx 1 0 0 4096 Jul 10 19:09 ./
drwxrwxrwx 1 0 0 4096 Jul 10 19:09 ../
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 databver.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 lclneid.db
-rwxrwxrwx 1 0 0 2048 Oct 18 2010 cpbltdet.db
-rwxrwxrwx 1 0 0 57344 Nov 2 2009 registry.db
-rwxrwxrwx 1 0 0 2048 Aug 18 2011 sysconfg.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 wsonlser.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 bookmark.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 bookmklb.db
-rwxrwxrwx 1 0 0 249856 Oct 24 2017 keylabls.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 webstapp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 wbsspddl.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 wbsspdlb.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 prsnldir.db
-rwxrwxrwx 1 0 0 230400 Sep 6 2018 calllogs.db
-rwxrwxrwx 1 0 0 8192 Nov 3 2009 ipconsol.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:14 alrmctgy.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:15 sysalrmd.db
-rwxrwxrwx 1 0 0 32768 Nov 2 2009 alrmnotfcn.db
-rwxrwxrwx 1 0 0 2048 Aug 18 2011 sysadpcy.db
-rwxrwxrwx 1 0 0 11264 Aug 18 2011 formauth.db
-rwxrwxrwx 1 0 0 12288 Jul 5 2017 xaregapp.db
-rwxrwxrwx 1 0 0 2048 Sep 26 2011 vmhntgrp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 wireless.db
-rwxrwxrwx 1 0 0 2048 Sep 22 2010 vmnumprt.db
-rwxrwxrwx 1 0 0 8192 Aug 18 2011 prstcnfg.db
-rwxrwxrwx 1 0 0 8192 Aug 18 2011 vmoption.db
-rwxrwxrwx 1 0 0 16384 Sep 26 2011 vmemail.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 nrkelemt.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 opsmangr.db
-rwxrwxrwx 1 0 0 16384 Sep 6 2018 dmal2dat.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 l2tocesd.db
-rwxrwxrwx 1 0 0 18432 Aug 18 2011 mediasrc.db
-rwxrwxrwx 1 0 0 2048 Aug 18 2011 mediasrcusage.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 mixmlapp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 mixmlfeat.db
-rwxrwxrwx 1 0 0 16384 Jan 1 1980 sippeers.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 siproute.db
-rwxrwxrwx 1 0 0 2048 Jul 5 2017 pginfo.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 pginfhl.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 sysipass.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 spteluri.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 spotprxy.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 sipnecor.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 lmt.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 lmtReport.db
-rwxrwxrwx 1 0 0 77824 Jan 1 1980 sipdevcp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 alrmThres.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 faxcfg_interzone.db
-rwxrwxrwx 1 0 0 7168 Nov 2 2009 faxcfg_intrazone.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 gdmlang.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 gdmhustyp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 gdmhsstyp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 gdmcityp.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 gdmadmappacs.db
-rwxrwxrwx 1 0 0 2048 Mar 26 2018 system_datetime.db
-rwxrwxrwx 1 0 0 4096 Nov 2 2009 eftpsvr.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 cesdmeta.db
-rwxrwxrwx 1 0 0 16384 Nov 2 2009 cesidlog.db
-rwxrwxrwx 1 0 0 8192 Jul 5 2017 netelmcr.db
-rwxrwxrwx 1 0 0 2048 Oct 18 2010 dsttrnlog.db
-rwxrwxrwx 1 0 0 2048 Jul 5 2017 icpclust.db
-rwxrwxrwx 1 0 0 2048 Oct 18 2010 distpayl.db
-rwxrwxrwx 1 0 0 2048 Jul 5 2017 clicppbx.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 udmaccnt.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 lcimetad.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 lcimembr.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:12 udmntcfg.db
-rwxrwxrwx 1 0 0 2048 Jul 19 2018 unseqnbr.db
-rwxrwxrwx 1 0 0 2048 Jul 5 2017 neprops.db
-rwxrwxrwx 1 0 0 9216 Nov 22 2010 lciclscp.db
-rwxrwxrwx 1 0 0 2048 Oct 18 2010 dstupdat.db
-rwxrwxrwx 1 0 0 16384 Nov 2 2009 lcideftn.db
-rwxrwxrwx 1 0 0 65536 Nov 22 2010 deideftn.db
-rwxrwxrwx 1 0 0 57344 Nov 2 2009 dercddst.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 cpbltinf.db
-rwxrwxrwx 1 0 0 24576 Nov 22 2010 cpbltdei.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 vqconfig.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 clstrmbr.db
-rwxrwxrwx 1 0 0 8192 Nov 2 2009 urinumxl.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 bwmcfg.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 bwmzaps.db
-rwxrwxrwx 1 0 0 2048 Jul 5 2017 netginfo.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 netgdata.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 admginfo.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 admgdata.db
-rwxrwxrwx 1 0 0 8192 Aug 6 2015 gdmusr.db
-rwxrwxrwx 1 0 0 8192 Jan 14 2014 gdmuserauth.db
-rwxrwxrwx 1 0 0 2048 Aug 18 2011 gdmadmpolmap.db
-rwxrwxrwx 1 0 0 32768 Sep 26 2011 gdmhus.db
-rwxrwxrwx 1 0 0 3072 Sep 22 2010 gdmhss.db
-rwxrwxrwx 1 0 0 5120 Sep 26 2011 gdmutohusmap.db
-rwxrwxrwx 1 0 0 2048 Aug 18 2011 esmusrappaccs.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 esmusrtoolpref.db
-rwxrwxrwx 1 0 0 3072 Nov 2 2009 fmaConfig.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 corpdirupdt.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 localDnList.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 vqsmeta.db
-rwxrwxrwx 1 0 0 2048 Nov 2 2009 vqstats.db
-rwxrwxrwx 1 0 0 43 Mar 26 2018 jobs.xml
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI089102.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI089103.db
-rwxrwxrwx 1 0 0 6144 Jul 10 19:09 SI094095.db
-rwxrwxrwx 1 0 0 4096 Jul 10 19:09 SI095098.db
-rwxrwxrwx 1 0 0 5120 Jul 10 19:09 SI097098.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI099100.db
-rwxrwxrwx 1 0 0 4096 Jul 10 19:09 SI089098.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI089093.db
-rwxrwxrwx 1 0 0 3072 Jun 16 2010 externalVVMServer.db
-rwxrwxrwx 1 0 0 2048 Jun 16 2010 schedholidayexpr.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI089090.db
-rwxrwxrwx 1 0 0 2048 Jun 16 2010 crs.db
-rwxrwxrwx 1 0 0 4096 Jul 10 19:09 SI088089.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI076093.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 SI076092.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 SI076077.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 vqssndid.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:16 hdrswlog.db
-rwxrwxrwx 1 0 0 1384448 Jul 10 19:16 pstswlog.db2
-rwxrwxrwx 1 0 0 15360 Jan 1 1980 indialmd.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 indialdv.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 indialsd.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 indialsg.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 locSpec.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:16 audtmeta.db
-rwxrwxrwx 1 0 0 122880 Jul 10 19:16 auditlog.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 urisndid.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 bw15sndd.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 bw24sndd.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 netgisnd.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 admgisnd.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 chksmdta.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 necsndid.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 bw15mnst.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 bw15meta.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 dlgsndid.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 bw24hrst.db
-rwxrwxrwx 1 0 0 2048 Jan 1 1980 bw24meta.db
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 admgdsnd.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 gdmusrsndid.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 gdmuserauthsndid.db
-rwxrwxrwx 1 0 0 28672 Jul 10 19:09 gdmhussndid.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 gdmhsssndid.db
-rwxrwxrwx 1 0 0 4096 Jul 10 19:09 gdmutohusmapsndid.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 diusndid.db
-rwxrwxrwx 1 0 0 0 Jul 10 01:20 ResetAllLoginPasswords
-rwxrwxrwx 1 0 0 2048 Jul 10 19:09 icpsndid.db
-rwxrwxrwx 1 0 0 8192 Jul 10 19:09 lccsndid.db
value = 0 = 0x0
-> reboot

 

[kwbMitel]

SW 10.2 is MCD 4.2

I believe there were issues with 4.1 and 4.2 with resetting passcodes

The method you tried at the beginning is the proper procedure for 4.2 and above.

 

[techymitel]

Hi,

I couldn't find a copy of 10.2.0.26_2 which as KwbMitel points out is MCD 4.2

I did load up a copy of 10.2.2.10 which is MCD 4.2 SP2 and tested the procedure to reset passwords for what I have noted down as MCD 4.0 - 4.2 (all very old software by the way.)

The delete profile and ResetAllLoginPasswords both failed for this software.

Use these RTC commands and it should reset the user: system back to: password

mtl_ps=1 [RETURN]
DefSysUsr [RETURN]

Expected output:
-> mtl_ps=1
mtl_ps = 0x???????: value = 1 = 0x1 [??????? will be a hex number]
-> DefSysUsr
value = 1 = 0x1