3300 Call Park Recall on 5550 Console

[kwbMitel]

3300 Call Park Recall on 5550 Console

Controller type is an MXe
SW = 8.0.11.X (UR5)

I don't know if this is by design or not but has anyone noticed that a Call Park recall does not ring when recalling a 5550 console?

The tab for Parked Calls starts flashing but no ringing.

Is this normal?



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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[kwbMitel]

Just re-issuing the question.

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[james1982]

NOT THE MOST USEFUL POST BUT....

I tested this whilst onsite this morning, similar setup 3300mxe rel 8.0.11.7
Recalling calls did ring as well as flash on the console.

Cant really think what may affect this though???????

 

[kwbMitel]

Just to be sure.

I'm not talking hold recall, but Park Recall.

You were testing with Park?

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[james1982]

I apologise I tested hold recall...still was half asleep this morning and didnt read the post correctly to recall your question.
I will be re-attending site so next time i will double check, should be at some point over the next few weeks.

Apologise for the wrong info.